Customer Service Specialist

3 semanas atrás


Lisboa, Lisboa, Portugal Bosch Group Tempo inteiro

Job Title: Finnish Speaker

Job Description:

We are seeking a highly motivated and experienced Finnish speaker to join our team as a Customer Service Specialist. In this role, you will be responsible for providing exceptional customer service to our clients in Finnish, handling customer inquiries via phone and email, and resolving issues in a timely and professional manner.

Key Responsibilities:

  1. Provide excellent customer service to our clients in Finnish, responding to customer inquiries and resolving issues in a timely and professional manner.
  2. Handle customer complaints and concerns in a fair and courteous manner, escalating issues to senior team members as needed.
  3. Work collaboratively with internal teams to resolve customer issues and improve overall customer satisfaction.

Requirements:

  1. Native level Finnish speaker with excellent written and verbal communication skills.
  2. High school diploma or equivalent required; degree in customer service, marketing, or a related field preferred.
  3. Minimum 2 years of experience in a customer service role, preferably in the automotive industry.

What We Offer:

  • A competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • A dynamic and supportive work environment.


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