Czech Customer Advisor for Nikon
2 meses atrás
Join a dynamic team at Nikon
As a Customer Support Specialist, you will be responsible for providing exceptional customer service to our Czech-speaking customers.
Your key responsibilities will include:
- Responding to customer inquiries via phone and email
- Offering solutions to customer demands by identifying and troubleshooting with available resources
- Building meaningful relationships with customers through courteous, friendly, and professional communication
- Meeting and exceeding service quality goals, compliance regulations, and productivity targets
- Creating an amazing customer experience that people value and we are proud of
- Following the direction of management and providing feedback
Requirements:
- Native or proficient level of Czech (C2)
- Advanced level of English (at least C1) both verbal and written
- Strong communication skills with excellent phone conversation skills, attentive listening, and superior writing skills
- Analytical and problem-solving skills with strong attention to detail
- Desire to learn and advance, be a curious investigator, and problem solver
- High-speed internet access and appropriate conditions for remote work
- Must hold EU citizenship or valid work permit for Portugal
- Be a local candidate or willing to relocate to sunny Lisbon, Portugal
Benefits:
- Relocation package
- Competitive wages
- Paid professional training
- Employee discounts
- Private healthcare & dental insurance (after six months of employment)
- Growth opportunities through various development programs
- Fun and engaging company-wide initiatives, including our EverBetter wellness program
- Job stability
- Life-long skills and experience
- Excellent work culture
Grow with FoundeverTM
We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.
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