Polish Customer Service Representative For Nikon

4 semanas atrás


Lisboa, Lisboa, Portugal Sitel Corp. Tempo inteiro

Situated in Lisbon, Portugal, this role as a Polish Customer Service Representative For Nikon presents an opportunity to work with a respected photographic brand. The ideal candidate will be a native Polish speaker or have near-native fluency with strong English communication skills.

This position offers the chance to develop your career in a multicultural environment in Lisbon. Your key responsibilities will include:

Key Responsibilities

  • Support customers by answering their questions regarding Nikon products and services via phone and email.
  • Offer solutions for customers' demands by identifying and troubleshooting with available resources.
  • Build meaningful relationships, answering customers' questions in a courteous, friendly, and professional manner.
  • Meet and exceed our service quality goals, compliance regulations, and productivity targets.
  • Create amazing experiences that people value and we are proud of.

To succeed in this role, you will need to have:

  • Native or proficient level of Polish (C2)
  • Advanced level of English (at least C1) both verbal and written
  • Strong communication skills – with excellent phone conversation skills, attentive listening, and superior writing skills
  • Analytical and problem-solving skills with strong attention to detail
  • Desire to learn and advance, be a curious investigator and problem solver
  • High-speed internet access and appropriate conditions for remote work
  • Must hold EU citizenship or valid work permit for Portugal
  • Be a local candidate or willing to relocate to sunny Lisbon, Portugal

About the Role

This is an exciting opportunity to work with Nikon, one of the world's leading suppliers of products and solutions based on advanced opto-electronics and precision technologies. As a customer service specialist in this project, you will be responsible for supporting customers by answering their questions regarding Nikon products and services.

About Sitel Corporation

We believe in memorable associate experiences. At Sitel Corp., you can improve your quality of life and grow your career. This role offers the chance to develop your skills and knowledge while working with a respected brand like Nikon.

Salary Range: €35,000 - €45,000 per annum



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