Customer Support Representative for Spanish and English Markets
2 semanas atrás
We are seeking a highly skilled Customer Support Representative to join our team in providing exceptional support to small and medium-sized businesses across multiple channels, including chat, email, and phone. The ideal candidate will be fluent in both Spanish and English, with strong communication and problem-solving skills.
About the RoleThis is a fantastic opportunity for someone looking to take the next step in their career as a Customer Support Representative. You will be responsible for:
- Providing pre- and post-sales support for all self-service products;
- Assisting clients with product and tool queries to improve their experience;
- Identifying trends and solving problems facing multiple SMB clients;
You will work on a rotational shift pattern, Monday to Sunday from 07:00 to 00:00, with an additional hour for lunch breaks. Your salary package includes €1366 per month, plus health benefits and various discounts.
What We OfferIn addition to a competitive salary and benefits package, we offer:
- A full training program provided by certified instructors;
- Opportunities for career advancement and professional development;
As a valued member of our team, you will have the chance to grow and develop your skills in a fast-paced and dynamic environment. If you are a motivated and customer-focused individual who is passionate about delivering excellent service, we would love to hear from you.
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