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Customer Service Representative-Swedish And Norwegian

2 meses atrás


Lisboa, Lisboa, Portugal Cpm International Tempo inteiro

About the Role

We are seeking a highly skilled and multilingual Customer Service Representative to join our team at CPM International. As a Customer Service Representative, you will be responsible for handling customer inquiries and resolving issues in a professional and timely manner.

Key Responsibilities

* Provide exceptional customer service to clients via phone, email, chat, and social media
* Develop a strong understanding of our client's products and services
* Collaborate with customers to resolve queries and provide individual solutions
* Work collaboratively with the team to achieve targets and SLAs

Requirements

* Fluent level of Swedish with exceptional grammar and spelling skills
* Good understanding of Norwegian
* High level of English (both written and spoken)
* Genuine passion for delivering outstanding customer service
* Ability to deal with sensitive calls with empathy
* Strong administrative skills with a keen eye for detail

What We Offer

* Temporary contract with possibility of extension
* Full-time position (39 hours/week)
* Competitive salary and incentives
* Ongoing training and development opportunities
* Employee Assistance Program and Employee Benefits Club

How to Apply

Submit your CV highlighting your achievements and responsibilities. We look forward to receiving your application