Norwegian Customer Support Representative

Há 4 dias


Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiro
Norwegian Customer Advisor Job in Lisbon

Do you want to start a fulfilling career on behalf of renowned brands? Buscojobs Portugal is seeking a Norwegian Customer Advisor to join our multicultural team and make a significant impact on our business daily. We're hiring a Customer Support Specialist to provide excellent customer service, maintaining quality and improving performance every day.

About the Role

We're looking for an individual who loves helping others and has a natural curiosity to grow with us, showcase their skills, and build their career path in a people-focused global company. The successful candidate will assist clients via inbound calls, chat, or email in the after-sales process by answering inquiries regarding reservations and attending potential requests.

Responsibilities
  • Assist clients via inbound calls, chat, or email in the after-sales process by answering inquiries regarding reservations and attending potential requests.
  • Resolve product or service problems by clarifying the customer's complaints.
  • Provide accurate, valid, and complete information by using the right methods/tools.
Requirements

The ideal candidate should have:

  • A high level of Norwegian (written and oral) and fluent in English (B2).
  • Excellent communication skills coupled with empathy and team spirit.
  • Availability for rotating schedules.
  • Previous experience in Customer Service or as a sales representative.
What We Offer

We provide:

  • A strong compensation package (€8,200 monthly salary plus bonus).
  • A monthly meal allowance paid in voucher card (net).
  • Private Health Insurance from day 1.
  • Personal and career development programs and mentoring to develop your skills.
  • Possibility to participate in a growing multicultural Project.
  • A diverse environment with people from over 75 nationalities.
  • Benefit from our modern amenities, many discounts in local businesses, free medical appointments at the office, sports and social responsibility activities, internal parties, and much more.
Work Environment

Full Work From Home (for people already based in Portugal). Possibility of staying in company's apartment for €280 per month working remote from there.



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