Norwegian Customer Service Representative

3 semanas atrás


Lisboa, Lisboa, Portugal Headhunt International Tempo inteiro

About the Role:

We are seeking an experienced Norwegian Customer Service Representative to join our team in Athens, Greece. As a key member of our Customer Service & Support Team, you will be responsible for providing excellent customer support to our clients in Norway.

What You Will Do:

• Identify customers' needs and deliver appropriate solutions
• Guide customers facing issues related to billing inquiries and handle transactions
• Assist customers to place an order and related issues
• Answer customers' inquiries and troubleshoot or escalate technical issues
• Follow standard diagnostic procedures with an emphasis on handling frequently asked questions

What You Will Bring:

• Fluent Norwegian language skills
• Excellent communication skills
• Sales experience with consumer products and services will be an asset
• Technical research skills to troubleshoot customer problems

About Us:

We are Headhunt International, a Great Place to Work-Certified Company that fosters diversity and offers equal opportunities to all. We provide a competitive monthly salary, 2 extra salaries per year, health care benefits, and numerous other discounts. We also offer complete support to help you ease your relocation to Greece, including flight tickets, hotel accommodation, and house searching support.



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