Customer Support Representative in Lisbon with Norwegian Fluency

2 meses atrás


Lisboa, Lisboa, Portugal Smart-Recruitments Tempo inteiro
Role Overview

We are seeking a skilled Customer Support Representative fluent in Norwegian to join our team in Lisbon. This is an exciting opportunity to work with top global brands and take your career to the next level.

About the Role

This role involves communicating with customers via phone, chat, and email to ensure quick resolution of cases while maintaining customer satisfaction. You will be representing a major brand and developing strong professional relationships with partners. Your key responsibilities will include:

  • Communicating effectively with customers in Norwegian and English;
  • Maintaining accurate records and monitoring case progress;
  • Resolving complex issues efficiently and escalating when necessary;
  • Providing excellent customer service while working in a fast-paced environment.
What We Offer

As a valued member of our team, you can expect:

  • A competitive monthly salary of €35,000 - €50,000 depending on experience;
  • Comprehensive relocation support to Portugal, including assistance with finding accommodation and navigating local bureaucracy;
  • Full training provided by certified instructors to ensure you have the skills needed to succeed in this role;
  • Opportunities for career advancement and professional development within the company;
  • Health benefits and various other discounts available to employees.
Requirements

To be successful in this role, you will need:

  • Fluency in Norwegian (written and spoken);
  • Proficient English communication skills;
  • Strong communication, interpersonal, and problem-solving abilities;
  • Basic computer knowledge and technical skills;
  • Ability to multitask effectively and thrive in a fast-paced environment.
Why Join Us?

At Smart-Recruitments, we pride ourselves on providing exceptional customer service and fostering a positive work environment. Our goal is to help our clients achieve their goals through effective recruitment strategies. If you are passionate about delivering outstanding results and growing your career, we encourage you to apply for this exciting opportunity.



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