Norwegian Customer Support Specialist
4 semanas atrás
Are you passionate about delivering exceptional customer experiences? We're seeking a skilled Norwegian Customer Support Specialist to join our multicultural team at speakit. In this role, you'll play a vital part in providing top-notch support to our clients, ensuring their needs are met with professionalism and empathy.
Key Responsibilities:
- Assist clients via inbound calls, chat, or email in the after-sales process by answering inquiries regarding reservations and attending potential requests.
- Resolve product or service problems by clarifying the customer's complaints.
- Provide accurate, valid, and complete information by using the right methods/tools.
Requirements:
- Have a high level of Norwegian (written and oral) and fluent in English (B2).
- Have excellent communication skills coupled with empathy and team spirit.
- Be available for rotating schedules.
- Have previous experience in Customer Service or as a sales representative.
What We Offer:
- A strong compensation package (14 monthly payments per year plus bonus).
- A monthly meal allowance paid in voucher card (net).
- Private Health Insurance from day 1.
- Personal and career development programs and mentoring to develop your skills.
- The possibility to participate in a growing multicultural project.
- A diverse work environment with people from over 75 nationalities.
- Benefit from our modern amenities, many discounts in local businesses, free medical appointments at the office, sports and social responsibility activities, internal parties, and much more.
- We promote inter-company mobility to work at any of our sites around the world.
- Workplace: Full Work From Home (for people already based in Portugal).
- The possibility of staying in our company's apartment for 280 euros per month while working remotely from there.
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