Norwegian Customer Support Specialist

3 semanas atrás


Lisboa, Lisboa, Portugal Headhunt International Tempo inteiro
Job Title: Norwegian Customer Support Specialist

At Headhunt International, we are seeking a highly skilled Norwegian-speaking customer support specialist to join our team in Athens, Greece. As a customer support specialist, you will be responsible for identifying customers' needs and delivering appropriate solutions, including sales. You will also guide customers facing issues related to billing inquiries, handle transactions, and provide resolution to inquiries in a timely manner.

**Responsibilities:**
• Identify customers' needs and deliver appropriate solutions, including sales
• Guide customers facing issues related to billing inquiries, handle transactions, and provide resolution to inquiries in a timely manner
• Assist customers to place an order and related issues
• Answer customers' inquiries and troubleshoot or escalate technical issues that they face and assist customers with account issues
• Follow standard diagnostic procedures with an emphasis on handling the most frequently asked questions as effectively as possible
• Turn every customer into a happy customer
• Exchange ideas and solutions with your colleagues
• Enjoy your time in Greece

**What We Offer:**
• Complete support to help you ease your relocation to Greece
• Competitive monthly salary + 2 extra salaries per year
• Health care benefits and numerous other discounts
• Full training by certified instructors
• Professional growth & development opportunities
• Special events as well as community & social responsibility initiatives
• Free online Greek language courses
• State of the art premises, providing a great working environment with relaxing break areas
• Work for a Great Place to Work-Certified Company that fosters diversity

**Requirements:**
• Candidate must have EU citizenship or permission to work in Greece
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