Medical Technology Support Specialist

4 semanas atrás


Lisboa, Lisboa, Portugal Language Matters Tempo inteiro

About Us
Language Matters is a leading employment agency in the medical technology sector, providing top talent to forward-thinking companies.

Job Title
Norwegian Speaking Customer Service Representative

Job Summary
We are seeking a highly skilled and customer-focused Norwegian speaking customer service representative to join our team in Watford Business Park. As a key member of our customer support team, you will be responsible for delivering exceptional customer service and product support to customers in the Norwegian-speaking market.

Responsibilities
- Deliver exceptional customer service and product support via telephone and email across the Norwegian-speaking market.
- Demonstrate empathy, patience, and resilience while assisting customers safely.
- Ensure all inquiries via telephone and email are responded to in a timely manner (inbound calls).
- Maintain up-to-date knowledge of the system and products to provide guidance and advice on the products and services.

Requirements
- Native-level fluency in Norwegian, both written and spoken.
- Fluency in English, both written and spoken.
- Previous experience in customer service, customer support, or a help desk role is desirable.
- Experience or knowledge of medical equipment and an interest in the healthcare industry is a plus.

What We Offer
- Great additional benefits and a generous holiday package.
- Opportunities for career growth and professional development.
- A dynamic and supportive work environment with a team of experienced professionals.



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