Swedish Customer Support Specialist for Air Conditioning Leader

Há 1 mês


Lisboa, Lisboa, Portugal Phiture Tempo inteiro

Customer Service Specialist Job Description

We are seeking a highly skilled and motivated Customer Service Specialist to join our team at Phiture. As a Customer Service Specialist, you will be responsible for providing exceptional customer service to our clients, assisting them with any inquiries related to our products and services, and resolving their issues in a timely and professional manner.

Key Responsibilities:

  • Provide exceptional customer service
  • Assist customers with any inquiries related to our products and services
  • Resolve customer issues in a timely and professional manner
  • Solve emerging issues with precision and efficiency
  • Find solutions and optimize customer technical knowledge
  • Meet and exceed service quality goals, compliance regulations, and productivity targets

Requirements:

  • Native or proficient level of Swedish (C2)
  • Advanced level of English (at least C1) both verbal and written
  • Strong communication skills – with excellent phone conversation skills, attentive listening, and superior writing skills
  • Analytical and problem-solving skills with strong attention to detail
  • Desire to learn and advance, be a curious investigator, and problem solver
  • Must hold EU citizenship or valid work permit for Portugal
  • Be a local candidate or willing to relocate to sunny Lisbon, Portugal

Benefits:

  • Relocation package
  • Competitive wages
  • Paid professional training
  • Employee discounts
  • Private healthcare & dental insurance (after six months of employment)
  • Growth opportunities through various development programs
  • Fun and engaging company-wide initiatives, including our EverBetter wellness program
  • Job stability
  • Life-long skills and experience
  • Excellent work culture

We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.



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