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IT Service Manager
2 meses atrás
IT Service Manager (m/f) - Remote
Descrição da função
Match Profiler is an Information Systems consultant who has been working in the national and international market since 1999. We have multidisciplinary skills and IT know-how that allow us to contribute, optimize and progress with our clients.
We are currently recruiting, for integration in our internal team/client, professionals with the following profile:
IT Service Manager (m/f) - Remote
What do you need to have:
Hard Skills:
• Between 3 to 6 years of proven relevant professional experience in global IT operations
• Involvement in operating IT solutions from a service perspective
• Experience driving service processes (Incident Management/ Major Incident
Management/Escalation Management/ Problem Management, etc)
• Cybersecurity knowledge
• Monitoring and reporting KPIs and setting up SLA concepts
• Experience working with technical teams and business costumers
• Certification in ITIL is a plus
• German speaker will be appreciated
Soft skills
• Good communication
• Team spirit
• Proactivity
• Time management
What we can offer:
• Personalized support from your team
• Your manager will take into consideration your motivations and suggestions
• Victories will be celebrated together
• Your HR and Support Teams will always be available to help
• Constant feedback on your work
• A network of hundreds of partnerships with companies from numerous sectors that offer you exclusive discounts (health, well-being, travel, gastronomy, culture, leisure, training, etc)
• And, of course, many gatherings and social events
To respond to this opportunity, send us your CV to the following e-mail address ---@---
Experiência Mínima:
- 0
Candidatura.