Second Line Technical support- Banking Sector

4 semanas atrás


Lisboa, Lisboa, Portugal Get The Job Tempo inteiro
Founded in 2016, Get the Job recruits and selects the best talent for the most exciting and reputable organizations.

Join a dynamic and proactive team, providing high-quality technical support in the banking sector.

You will be responsible for second-line technical support via telephone, including registering, monitoring, resolving, and/or redirecting tickets in the ITSM solution (ServiceNow) to specialized teams; ensuring resolution of desktop computing services, printing, peripheral devices and mobility, desktop software distribution, email/messaging, and collaborative tools.


Profile:
Experience in second-line support - technical support (mandatory requirement), ideally Banking/Financial Market
Proficiency in the use of Windows and AS400 information systems (mandatory requirement)
Secondary education level
Previous experience in the banking sector
Proficiency in the English language
Knowledge of Windows password unlocking
Knowledge of Bitlocker

We Offer:

Salary package:
Base Salary + Meal Allowance
Monthly attendance bonuses
Collaborative and stimulating work environment

Fixed working hours:
Monday to Friday from 8am to 7pm

Seize this opportunity and send your CV to @ with reference Helpdesk_2

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