HR Delivery Operations Manager

4 semanas atrás

Lisboa, Lisboa, Portugal Organon Tempo inteiro

Job Description

The Position

The Manager, Regional HR Delivery Operations will lead a team of around 8-12 professional HR Service Delivery and Payroll Specialists in our Shared Service Center delivering and managing end to end Employee Lifecycle Support ("ELS") and Benefits Delivery processes. The incumbent will have a key role in overseeing delivery and improving HR services provided by our shared service center to Organon's HR regions. They will help to build a strong governance and relationships and establish stable, effective, standardized and controlled process delivery to our internal clients. The role reports into Organon's HR Hub Lead.

Responsibilities:

  • Leading an internal team of approximately 8-12 HR, Payroll and Benefits Specialists who are accountable for the delivery of internal services to support our Founders and stakeholders.
  • Coaching and alignment of service center teams to assure adherence to agreed service levels (quantitative and qualitative) instilling desired ways of working and applying metrics and analysis to continuously measure delivery performance and process health.
  • Development and ownership of appropriate KPIs and visualization tools to measure and show the performance of the ELS and Benefits Delivery teams
  • Strong focus on continuous improvement of HR support processes
  • Ensuring team alignment and seamless partnership with in-market HR service delivery specialists across Organon's Asia Pacific, European and Americas markets
  • Oversees the assessment and analysis of new, incoming forms of benefits administration work as to overall suitability for entry in the company's HR/Benefits shared services organization; Implements the transition of such work into our Benefits Delivery scope of services converting from conventional to efficient, scalable governed processes.
  • Ensuring team alignment and seamless partnership with both in-market HR teams as well as corporate Benefits 'COE' center of expertise teams
  • Disposition of escalated service issues, identifying a resolution path and sharing the outcome with internal stakeholders to foster efficient collaboration and build trust in our services
  • Ownership of a central knowledge base for ELS and Benefits processes
  • Supporting the extension of the service portfolio through harmonization and expanding scope of services and/or region coverage

Required Education, Experience, and Skills

  • Bachelor's degree or equivalent, 7+ years of experience in a complex multinational business environment, with focus on Payroll or HR Service Delivery
  • Stakeholder Management: building and sustaining relationships with key internal stakeholders, support teams and vendors.
  • Strong influencing skills - ability to navigate among many different stakeholders at global levels and across functions.
  • Strong Process orientation - problem solving and root cause identification skills
  • Experience leading a regional / global team for at least 2-3 years.
  • Excellent communication skills in English. Ability to clearly articulate messages to a variety of audiences

Secondary Job Description

Who We Are:

Organon delivers ingenious health solutions that enable people to live their best lives. We are a $6.5 billion global healthcare company focused on making a world of difference for women, their families and the communities they care for. We have an important portfolio and are growing it by investing in the unmet needs of Women's Health, expanding access to leading biosimilars and touching lives with a diverse and trusted portfolio of health solutions. Our Vision is clear: A better and healthier every day for every woman.

As an equal opportunity employer, we welcome applications from candidates with a diverse background. We are committed to creating an inclusive environment for all our applicants.

If you require reasonable accommodation(s) in completing an application, interviewing, or otherwise participating in the employee selection process, please email us at

Search Firm Representatives Please Read Carefully
Organon LLC, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Annualized Salary Range

Annualized Salary Range (Global)

Annualized Salary Range (Canada)

Please Note: Pay ranges are specific to local market and therefore vary from country to country.

Employee Status:

Regular

Relocation:

No relocation

VISA Sponsorship:

Travel Requirements: Organon employees must be able to satisfy all applicable travel and credentialing requirements, including associated vaccination prerequisites

Flexible Work Arrangements:

Shift:

Valid Driving License:

Hazardous Material(s):

Number of Openings:

1

Requisition ID:R527032

  • Manager HR Operations EMEA

    2 meses atrás

    Lisboa, Lisboa, Portugal Amgen Tempo inteiro

    Join our team at AMGEN Capability Center Portugal , number 1 company in Best Workplaces - - ranking in Portugal (category employees) by the Great Place to Work Institute. We have a growing team of 340 talented people and more than 35 different nationalities, diverse areas of expertise and professional experience that are shaping the future of healthcare....

  • HR Administrative

    2 meses atrás

    Lisboa, Lisboa, Portugal AUTO1 Tempo inteiro

    Company DescriptionAuto1 Portugal is part of the AUTO1 Group, a leading European digital automotive platform. We are revolutionizing the car buying and selling experience by providing innovative solutions and services. Our dynamic and fast-paced environment offers exciting opportunities for growth and development. Job DescriptionWe are seeking a highly...

  • Technical Delivery Manager

    Há 1 mês

    Lisboa, Lisboa, Portugal TN Portugal Tempo inteiro

    TasksManage scope and timeline of technology initiativesManage internal and external stakeholdersLead and coordinate successful end-to-end delivery of technology initiativesEnsure solution delivery meets required qualityManage successful go liveRequirementsAt least 5 years of experience as Delivery ManagerExcellent communication skills including high level...

  • Port Delivery Agent

    2 meses atrás

    Lisboa, Lisboa, Portugal TUI Musement Tempo inteiro

    Join our Operations & Delivery team as a Port Delivery Agent in Lisbon where you will be the main point of contact for the cruise line for embarkation and debarkation operations. You will work as a team responsible for the preparation of the operation, ensuring a high standard and quality service to achieve the highest guest and client satisfaction....

  • Delivery Manager

    2 meses atrás

    Lisboa, Lisboa, Portugal Olisipo Tempo inteiro

    Desde 1994 que a Olisipo faz a diferenca na carreira dos profissionais de IT. Fazemos Diferente. Fazemos mesmo. iT's happeningProcuramos um Delivery Manager para integrar um projeto em Lisboa.Perfil: Experiencia em gestao de projetos de telecomunicacoes; Habilidades de comunicacao e relacionamento interpessoal; Experiencia em coordenacao de equipas internas...

  • Delivery Manager

    Há 1 mês

    Lisboa, Lisboa, Portugal Olisipo Tempo inteiro

    We aspire to a world where each individual has access to enriching professional experiences, specialized training, conditions to undertake and, with that, conquers their freedom. Come build your path with Olisipo.We are looking for a Delivery Manager to integrate a hybrid project in Lisbon.Profile: Significant experience in administrative roles,...

  • HR Manager

    2 meses atrás

    Lisboa, Lisboa, Portugal Randstad Portugal Tempo inteiro

    A Randstad Professionals é a unidade de negócio do Grupo Randstad, direcionada para o recrutamento de Middle & Top Management.Em parceria com uma empresa de referência nacional no sector da Hotelaria e no âmbito do crescimento do negócio, estamos a recrutar um(a) HR Manager para integrar a sua equipa de Recursos Humanos.responsabilidades...

  • Technical Delivery Manager

    Há 1 mês

    Lisboa, Lisboa, Portugal Aubay Tempo inteiro

    Your connection with Aubay starts in the following lines:Aubay Portugal is a multinational French company, in Portugal since 2007. We have offices in Lisbon and Oporto and we are a specialized consultant in Management, Implementation, Development and Maintenance of Information Systems. We have more than 150 active partners and we operate in sectors such as...

  • Cyber / SOC Delivery Manager

    2 meses atrás

    Lisboa, Lisboa, Portugal Syensqo Tempo inteiro

    Job ID29336Cyber / SOC Delivery ManagerRegularLisbon, Portugal ,Portugal) My candidate profileSyensqo is all about chemistry. We're not just referring to chemical reactions here, but also to the magic that occurs when the brightest minds get to work together. This is where our true strength lies. In you. In your future colleagues and in all your differences....

  • Product Operations Manager

    Há 1 mês

    Lisboa, Lisboa, Portugal TN Portugal Tempo inteiro

    Job DescriptionWe are looking for a Product Operations Manager (Remote) to join our team.QualificationsYour main responsibilities will be: Plan, direct, supervise and control product operations for core products; Create and plan product roadmap targeted at improving key business performance objectives; Control and improve product metrics: ROI 12m, ATPU,...

  • Port Delivery Agent

    2 meses atrás

    Lisboa, Lisboa, Portugal TUI Tempo inteiro

    Join our Operations & Delivery team as a Port Delivery Agent in Lisbon where you will be the main point of contact for the cruise line for embarkation and debarkation operations. You will work as a team responsible for the preparation of the operation, ensuring a high standard and quality service to achieve the highest guest and client...

  • HR Coordinator

    2 meses atrás

    Lisboa, Lisboa, Portugal Richemont Tempo inteiro

    HR Coordinator - TCC Lisbon "At the heart of human interaction, our HR teams support managers and employees in their personal development. If you have a passion for people and HR management and would you like to use your skills in a dynamic, fast-moving organization, then you're the right person to join our team" HOW WILL YOU MAKE AN IMPACT? The HR...

  • Service Delivery Manager

    2 meses atrás

    Lisboa, Lisboa, Portugal Olisipo Tempo inteiro

    Na Olisipo, investimos em ti Com acesso a mais de 3000 cursos na Udemy e um centro de formacao dedicado, a tua formacao e uma prioridade. Descobre porque somos lideres no mercado. Vem crescer connoscoProcuramos um Service Delivery Manager para integrar um projeto hibrido em Lisboa.Perfil: Proficiencia em MS Office, especialmente Excel, Word e PowerPoint;...

  • HR Manager

    2 meses atrás

    Lisboa, Lisboa, Portugal Randstad Portugal Tempo inteiro

    A Randstad é a empresa número 1 no setor de recursos humanos a nível mundial e líder em Portugal. Com presença em todo o país, conta com oportunidades de emprego para diferentes setores de atividade, como indústria, serviços de apoio ao cliente e vendas, tecnologias da informação, finanças e banca, hotelaria, turismo e restauração, recursos...

  • HR Manager

    Há 1 mês

    Lisboa, Lisboa, Portugal INTELCIA INSHORE PORTUGAL Tempo inteiro

    Intelcia, player global de sucesso há 20 anos, asseguramos as condições para atrair, acolher e desenvolver o talento numa cultura de pertença, positiva, inspiradora de evolução contínuaProcuramos profissionais proativos(as) e dinâmicos(as) para reforçar a equipa do nosso cliente. O candidato ideal é o que evidenciar ser uma verdadeira 'Person...

  • Network (LAN/WAN) Delivery Manager

    2 meses atrás

    Lisboa, Lisboa, Portugal Syensqo Tempo inteiro

    Job ID29338Network (LAN/WAN) Delivery ManagerRegularLisbon, Portugal ,Portugal)Apply to this job My candidate profile )Syensqo is all about chemistry. We're not just referring to chemical reactions here, but also to the magic that occurs when the brightest minds get to work together. This is where our true strength lies. In you. In your future colleagues and...

  • ITAR Transversal Delivery Manager

    2 meses atrás

    Lisboa, Lisboa, Portugal Syensqo Tempo inteiro

    Job ID29339ITAR Transversal Delivery ManagerRegularLisbon, Portugal ,Portugal)Apply to this job My candidate profile )Syensqo is all about chemistry. We're not just referring to chemical reactions here, but also to the magic that occurs when the brightest minds get to work together. This is where our true strength lies. In you. In your future colleagues and...

  • People Operations Manager

    Há 1 mês

    Lisboa, Lisboa, Portugal Zumub Tempo inteiro

    ROLE: Full 360degree management of the HR department. Manage and supervise recruitment and selection processes, ensuring the hiring of top talent that fits the startup culture. Oversee payroll administration, including salaries and benefits, ensuring accuracy and timeliness. Ensure compliance with legal and regulatory obligations, including contract...

  • Quality Manager

    2 meses atrás

    Lisboa, Lisboa, Portugal HR Tempo inteiro

    Reporting to the quality manager. Produces technical documents/ reports gathering results of quality inspection for the erection of a LNG tank. Issuance of all Quality Reports namely: Non-Destructive Testing Reports Weld Traceability Maps Materials Traceability Sheets Prepare that Quality Package Transmittals to the Client and do the followup of the...

  • SAP ABAP HR Developer

    3 meses atrás

    Lisboa, Lisboa, Portugal Richemont Tempo inteiro

    SAP ABAP HR Developer MAIN PURPOSE As a SAP ABAP HR Developer you will responsible for the design, development, testing and support of HR applications.To be successful the candidate must be highly collaborative, able to effectively interact with peers, management and leadership teams, excel at cross-team initiatives and act with a sense of urgency when...