REMOTE Assistenza Clienti Italiana

Há 1 mês

Todas as Zonas, Portugal GentleWay Tempo inteiro
APPLY directly through our website:
or send us your CV -> @ Project details:

Language:
Italian

  • Urgent start on 15/05

Remote from districts:
Castelo Branco, Leiria, Santarem, Portalegre, Evoria, Setubal, Beja & Faro

Working schedule:
Monday to Sunday (8:00 -21:00), 8h/day, 40h/ 5 days per week,2 rotational days off

  • We offer training is is provided at the beggining of work
  • Recruitment process 100% online

Client:


Our client is at the forefront of the entertainment industry, crafting and delivering captivating content across film, TV, and digital platforms.

With a dynamic mix of genres and styles, it speaks to audiences of all backgrounds.

Drawing from a legacy of iconic franchises and cutting-edge creations, the Warner Brothers Project is a beacon of innovation, constantly pushing boundaries to captivate global audiences.


Your responsabilities:

  • Assist Italian Speaking Customers through the various channels regarding queries about subscription, invoicing, technical troubleshooting.
  • Provide account and application support to Customers namely with regards to software functionality.
  • Provide accurate and real-time responses to the customers inquiries.
  • Keep records of customer interactions and transactions, recording details of inquiries, complaints, or comments, as well as actions taken.

Our expectations:

  • You speak Italian native or C2
  • Intermediate English level (at least B2)
  • An ability to work in shifts
  • Self-motivation and a collaborative spirit to thrive in our dynamic team.

Main duties:

  • Possible start on 15.05

Working schedule:
Monday to Sunday (8:00 -21:00), 8h/day, 40h/ 5 days per week,2 rotational days off

Remote from districts:
Castelo Branco, Leiria, Santarem, Portalegre, Evoria, Setubal, Beja & Faro

  • Full time employment, 6 months fixed-term renewable contract
  • Private Health insurance with a dental plan (after 6 months of the contract)
  • Training is provided at the beginning of the work

Competitive salary and remuneration system:

  • 900€ gross x 12months +2 extra salaries per year
  • up to 100€ gross monthly performance bonus,
meal allowance: 7,23€ NET/working day (voucher)

transport allowance: 20€ / month

Include a valid e-mail address and telephone number in your CV and the recruitment process can start smoothly

*By applying for this job offer, you agree to our privacy policyand consent to the processing of your personal data and sharing it with the client proposing this job

APPLY directly through our website and change your career with GentleWay:
or send us your CV -> @

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