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Technical Support for Digital Marketing
5 meses atrás
Your responsibilities and impact as a customer service agent will be:
Solving technical issues and fixing/repairing of the online marketing platform in a B2B environment
Define solutions to clients and adjust existing processes and methods to guide possible solutions
Using basic coding and diagnose skills for problem analysis
Recognize the goals of the clients and support them through chat by providing solutions accordingly
Achieve strong customer satisfaction with a focus on quality and results
Skills, qualifications and interests you need to succeed in this role:
You speak Dutch on a native level + you have a good level of English (at least B2)
You have a high school degree or already have a bachelor's degree
You have technical support background
You have a general understanding or interest in online marketing products
You are a strategic thinker
You have a drive for excellence and professionalism
You are a true team player and willing to work with many different nationalities
What's in it for you?
Contract type:
a fixed-term contract for one year that can be renewed every year
Working hours:
Mon – Fri 9 am to 6 pm (40 hrs/week)
Training: 4 weeks
Salary conditions (*) – 2 options:
Including free accommodation (shared flat, all bills included): 950€ gross/month + bonus of up to 400€ gross per month
Without accommodation: 1.250€ gross/month + bonus of up to 400€ gross per month
(*) Compensation of the training period 100%
For international applicants:
Reimbursement of your initial flight costs after 9 months
Pick up from the airport
Annual return ticket to your home country (within the EU)
Help with paperwork, opening a bank account, etc. upon arrival
Free Portuguese lessons, cooking classes, sports activities and social events organized by the company
Real career opportunities in different career paths
What should you expect from living in Lisbon?
A colourful city view and a rich cultural history
Pros of living in a European capital on a budget
Delicious Portuguese cuisine and famous cafe culture
Friendly people, good vibes and a happy-go-lucky urban life
Warm climate all year and a sunny beach life next to the Atlantic
A large English-speaking local community and international environment
Your Future Company:
Located in Lisbon, you will find a company that takes care of you from your career development, language skills, accommodation and to your social integration.
Your prospective new employer is a multinational organisation that has been acknowledged as one of the best sales and customer service solutions provider companies in the world.
Are you ready to be an added value to their international team including talents from more than 80 nationalities all over the world? Because they are looking for you
Is this project not the best fit for you? Feel free to check our other opportunities for Dutch speakers in Spain or Portugal, or send us your CV to be considered for other projects or future opportunities.
