Customer Care Agent

4 semanas atrás


Lisboa, Lisboa, Portugal portugalbs Tempo inteiro
Das Unternehmen.

Wenn du an ein neues Ziel in Europa für dein nächstes internationales berufliches Abenteuer denkst, sollte Lissabon eine der Optionen sein, die dir zuerst in den Sinn kommt. Die hervorragenden Karrieremöglichkeiten, kulturellen Aktivitäten, das warme Klima und vieles mehr, machen das Expat-Leben in Portugals schöner Hauptstadt so lebenswert. Nutze die Chance und verschaffe dir einen Vorsprung mit einer internationalen Erfahrung in Lissabon

Der Job.

Deine Aufgaben und dein Einfluss als Customer Care Agent in Lissabon werden sein:
-Ein Mentor für Verbraucher in verschiedenen Bereichen zu sein (es gibt mehrere Projekte)
-Die bestmöglichen Antworten und Lösungen auf Fragen und Anliegen von Kunden auf die Art und Weise geben, mit der du dich am sichersten fühlst: am Telefon, per E-Mail oder über soziale Medien
-Ruhige und einfallsreiche Problemlösungen für Kundenanfragen bezüglich ihres Einkaufserlebnisses liefern
-In Kontakt mit anderen Abteilungen stehen und verwandte Fälle und Probleme an verwandte Abteilungen weiterleiten

Das Profil.
-Deutsch auf muttersprachlichem Niveau und mindestens B2-Niveau in Englisch
-Das Wissen um den Wert und die Wirkung, die ein gutes Kundenerlebnis schaffen kann
-Du bist ein aufmerksamer Zuhörer und kommunizierst gerne und gut mit Menschen
-Du hast Spaß an Energie, Innovation und proaktiver Arbeit in einem schnellen Tempo
-Begeisterung für interkulturelle Kommunikation und den Expatriate-Lifestyle
-Du lebst bereits in Lissabon oder bist bereit, für eine internationale Karriere und Lebenserfahrung nach Lissabon umzuziehen.
-Ist der Kundenservice ein neuer Bereich, in dem du Fachwissen erwerben und deine Karriereziele erreichen möchtest? Die gute Nachricht ist, dass dieses Unternehmen auf der Basis von Soft Skills rekrutiert, unabhängig von deinem Studienfach - sie werden dich in jedem Aspekt des Jobs schulen.

Das Angebot.
-Vertragsart: Zunächst 6 Monate Vertrag + 6 Monate + 6 Monate + unbefristeter Vertrag
-Arbeitszeiten: Vollzeitoptionen in Wechselschichten (je nach Projekt).
-100% bezahltes Training: Starte deine Karriere mit dem intensiven Training, das das Unternehmen seinen neuen Mitarbeitern bietet.
-Gehalt von 1235€ pro Monat (x14 pro Jahr € Bonus/Monat + 6€ Essensgutschein pro Arbeitstag
-Zahlung von bis zu 300 €/Monat für die Miete (während der ersten 3 Monate) für Kandidaten, die umziehen müssen
-Rückerstattung der anfänglichen Flugkosten nach 3 Monaten
-Private Krankenversicherung nach 6 Monaten
-Internationales und multikulturelles Unternehmen
-Familiäres Arbeitsumfeld
-Wachsende Möglichkeiten

Hallo, ich bin Velvet von Blu Selection. Ich kümmere mich um deinen Rekrutierungsprozess für diese Position. Du kannst mich gerne unter anrufen
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