German Customer Advisor for Vivino

2 meses atrás


Lisboa, Lisboa, Portugal Foundever™ Tempo inteiro
Come and work with us.

Do you want to help customers everywhere to enjoy wine purchase to the fullest?

Are you German native or fluent with strong English communication skills?

Looking to make your career in a multicultural environment?
So we have the perfect opportunity for you

Your future project: join our German Customer Support team.

Vivino is the world's largest online wine marketplace and most downloaded wine app, powered by a community of millions. Vivino's unique wine shopping experience make wine discovery and purchase fun.

As a customer service specialist in this project, your daily responsibilities will include:

  • Provide support to app users and solve customer and suppliers queries regarding purchasing and delivery tracking through written and phone communication
  • Offering solutions to customers in order to help them discover and buy wine in a fun, easy, and effortless way
  • Provide world class support service and offer solutions to our customers during and after their travels by ensuring timely follow-up, closure and feedback
  • Meet and exceed our service quality goals, compliance regulations and productivity targets
  • Create amazing experience that people value and we are proud of
  • Be responsible to follow the direction of management and provide feedback

To succeed in the role, you will need to have:

  • Native or proficient level of German (C2)
  • Advanced level of English (at least C1) both verbal and written
  • Strong communication skills – with excellent phone conversation skills, attentive listening and superior writing skills
  • Analytical and problem solving skills with strong attention to detail
  • Desire to learn and advance, be a curious investigator and problem solver
  • High-speed internet access and appropriate conditions for remote work #LI-Remote
  • Must hold EU citizenship or valid work permit for Portugal
  • Be a local candidate or willing to relocate to Portugal
Benefits.
  • Signing bonus
  • Relocation package
  • Competitive wages
  • Paid professional training
  • Employee discounts
  • Private healthcare & dental insurance (after six months of employment)
  • Growth opportunities through various development programs
  • Fun and engaging company-wide initiatives, including our EverBetter wellness program
  • Job stability
  • Life-long skills and experience
  • Excellent work culture
Go further with FoundeverTM

We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.

Apply today



  • German Customer Advisor

    3 semanas atrás


    Lisboa, Lisboa, Portugal Foundever™ Tempo inteiro

    Come and work with us. Do you want to contribute to an outstanding customer representative service? Are you German native or fluent with strong English communication skills? Looking to make your career abroad in a multicultural environment? So we have the perfect opportunity for you Your future project: join our German Customer Advisor team. As a customer...


  • Lisboa, Lisboa, Portugal Yobbers Tempo inteiro

    Do you speak German and want to take on a new challenge abroad? This is your chance Become a customer advisor in Lisbon and collect working experiences abroad


  • Lisboa, Lisboa, Portugal Foundever™ Tempo inteiro

    Come and work with us.Do you want to help customers everywhere to enjoy wine purchase to the fullest?Are you Swedish native or fluent with strong English communication skills? Looking to make your career in a multicultural environment? So we have the perfect opportunity for you Your future project: join our Swedish Customer Support team. Vivino is the...


  • Lisboa, Lisboa, Portugal Foundever™ Tempo inteiro

    Come and work with us.Do you want to help customers everywhere to enjoy wine purchase to the fullest?Are you Italian native or fluent with strong English communication skills? Looking to make your career in a multicultural environment? So we have the perfect opportunity for you Your future project: join our Italian Customer Support team. Vivino is the...


  • Lisboa, Lisboa, Portugal Foundever™ Tempo inteiro

    Come and work with us.Do you want to help customers everywhere to enjoy wine purchase to the fullest?Are you French native or fluent with strong English communication skills? Looking to make your career in a multicultural environment? So we have the perfect opportunity for you Your future project: join our French Customer Support team. Vivino is the world's...


  • Lisboa, Lisboa, Portugal Foundever™ Tempo inteiro

    Come and work with us.Do you want to help customers everywhere to enjoy wine purchase to the fullest?Are you Japanese native or fluent with strong English communication skills? Looking to make your career in a multicultural environment? So we have the perfect opportunity for you Your future project: join our Japanese Customer Support team. Vivino is the...


  • Lisboa, Lisboa, Portugal Foundever™ Tempo inteiro

    Come and work with us.Do you want to help customers everywhere to enjoy wine purchase to the fullest?Are you Danish native or fluent with strong English communication skills? Looking to make your career in a multicultural environment? So we have the perfect opportunity for you Your future project: join our Danish Customer Support team. Vivino is the world's...


  • Lisboa, Lisboa, Portugal portugalbs Tempo inteiro

    Worldwide company recruiting German speaking Digital Product Advisors in Lisbon.Do you want to work for a multinational leader in the technology sector? We are currently looking for German speakers for their office in Lisbon.The Job. Back office activities regarding online orders Supporting the customer service agents complex cases Reaching out to customers...


  • Lisboa, Lisboa, Portugal portugalbs Tempo inteiro

    Worldwide company recruiting German speaking Customer Service Advisers in Lisbon.Do you want to work for a multinational leader in the hospitality industry? We are currently looking for German speakers for their office in Lisbon.Your responsibilities and impact as Transportation Advisor for Travelers will be: Provide professional customer service solutions...

  • Customer Success Advisor

    2 semanas atrás


    Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    Are you a communication talent and do you care about customer satisfaction? Then put your skills to the test while working in Lisbon, one of the most modern and vibrant cities in Europe. We are looking for an open and friendly person for our Customer Success Advisor position who is up for a new adventure.Your responsibilities and impact as a Customer Success...


  • Lisboa, Lisboa, Portugal portugalbs Tempo inteiro

    Worldwide company recruiting German speaking Digital Product Advisors in Lisbon.Do you want to work for a multinational leader in the technology sector? We are currently looking for German speakers for their office in Lisbon.The Company.Our partner is an international Contact Solutions provider working with leading companies and having a worldwide presence....


  • Lisboa, Lisboa, Portugal Foundever™ Tempo inteiro

    Come and work with us.Would you like to join a top-notch global concierge and loyalty services company?Are you a native German speaker or fluent in English with excellent communication skills? If you dream of advancing your career in a diverse environment under the sunny skies of charming Lisbon, then we have an exceptional opportunity for you.Your mission:...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    Do you want to work with a company that is shaping the future of global entertainment?Then you should consider this excellent opportunity in LisbonYou will be part of a dynamic work environment alongside amazing colleagues.Your responsibilities and impact as a Customer Advisor for a Streaming Platform will include:Handling customer inquiries through social...


  • Lisboa, Lisboa, Portugal SmartRecruitments Tempo inteiro

    Office position in LisbonMonday to Friday - no weekendsNo Experience Needed: training is providedAs a Customer Support Representative, you will help customers in any situation and resolve their concerns or escalate them to higher levels of support. Support is provided via incoming calls, chat and email, in German.Your tasks:Processing customer inquiries in...


  • Lisboa, Lisboa, Portugal Foundever™ Tempo inteiro

    Come and work with us. Do you want to be part of a team whose motto is Play Has No Limits?Are you German native or fluent with strong English communication skills? Looking to make your career in a multicultural environment? So we have the perfect opportunity for youYour future project: join our German Customer Support team. Our client is a world market...

  • Customer Advisor

    2 semanas atrás


    Lisboa, Lisboa, Portugal portugalbs Tempo inteiro

    If living abroad, making international friends and enjoying life in Portugal tempts you, we might be the perfect match We are looking for a person who is ready for challenges and supports customers with their questions. You are responsible for the needs of the customers and find the best solution to make them happy again.Your responsibilities and impact as...

  • Customer Advisor

    2 semanas atrás


    Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    If living abroad, making international friends and enjoying life in Portugal tempts you, we might be the perfect match We are looking for a person who is ready for challenges and supports customers with their questions. You are responsible for the needs of the customers and find the best solution to make them happy again.Your responsibilities and impact as...


  • Lisboa, Lisboa, Portugal Multilingual Worldwide Tempo inteiro

    You have excellent communication skills and a strong service orientation? Customer conversations bring you joy, and the satisfaction of your counterpart is at the center of your actions? We are currently looking for a German-speaking Customer Advisor for our partner company in the streaming industry, who wants to start their career as soon as possible. As...


  • Lisboa, Lisboa, Portugal Foundever™ Tempo inteiro

    Come and work with us. Do you want to contribute to an outstanding customer representative service? Are you Dutch native or fluent with strong English communication skills? Looking to make your career abroad in a multicultural environment? So we have the perfect opportunity for you Your future project: join our Dutch Customer Advisor team. As a customer...


  • Lisboa, Lisboa, Portugal Foundever™ Tempo inteiro

    Come and work with us. Do you want to contribute to an outstanding customer representative service? Are you Italian native or fluent with strong English communication skills? Looking to make your career abroad in a multicultural environment? So we have the perfect opportunity for you Your future project: join our Italian Customer Advisor team. As a customer...