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Key Account Manager
3 meses atrás
A SECIL é um Grupo empresarial de referência que assenta a sua atividade na produção e comercialização de cimento, betão pronto, agregados, argamassas, prefabricados de betão e cal hidráulica.
No sentido de reforçar a estrutura de uma das empresas do Grupo, a Secil Betão, estamos à procura de um Key Account Manager para gerir e acompanhar os nossos principais clientes da Secil Betão, garantindo que somos o parceiro preferido para soluções de betão pronto.
Responsabilidades:
- Acompanhar, manter e desenvolver relações duradouras com os principais clientes e de elevado potencial em ambiente de escritório ou obra;
- Desenvolver relações de proximidade e confiança com os vários stakeholders internos e externos;
- Negociar termos e condições de contratos com clientes para garantir acordos mutuamente benéficos;
- Elaborar e organizar ações comerciais em função da estratégia de desenvolvimento do cliente em coordenação com o Responsável e Direção Comercial;
- Desenvolver trabalho em equipa com os Gestores de Clientes da zona garantido o acompanhamento próximo dos principais projetos/ obras;
- Assegurar um nível de serviço de excelência do ponto de vista do acompanhamento técnico e logístico através do suporte dos departamentos internos;
- Recolher feedback dos clientes e do mercado para influenciar o desenvolvimento de novas soluções e melhoria de processos da operação e ferramentas de gestão e suporte ao cliente;
- Monitorizar o desempenho do negócio e acompanhar as métricas de satisfação do cliente;
- Monitorizar, analisar a evolução e tendências do mercado, tal como identificar novas oportunidades (grandes obras/ projetos a iniciar no futuro).
Perfil:
- Formação Académica Superior em Gestão, Engenharia Civil, Engenharia dos Materiais, ou outra;
- Experiência ligada ao setor da Indústria ou Construção/ Materiais na função KAM (preferencial);
- Experiência mínima de 5 anos na área comercial (preferencial);
- Forte orientação para o cliente e para os resultados, com capacidade para gerir pressão;
- Forte sentido de responsabilidade e capacidade de trabalho em equipa;
- Resiliência e capacidade de adaptação a diferentes contextos e interlocutores;
- Conhecimentos de MS Office;
- Vontade de crescer e evoluir dentro da Secil
Oferecemos a oportunidade de integrar uma Empresa sólida e profissionalizada que proporciona condições de desenvolvimento pessoal e profissional em Portugal ou no estrangeiro; experimentar diferentes funções e explorar diferentes mercados e um package de remuneração de acordo com a função e experiência profissional.
