Content Reviewer for Social Media Platform
4 semanas atrás
Do you enjoy working in a city famous for its vibrant café scene and have a strong passion for providing top-notch customer service or ensuring high-quality content moderation? If so, keep reading
Your role and impact as a Customer Service Specialist:- Offering exceptional answers and solutions to queries and issues raised by customers in the Dutch market through phone, email, or social media
- Providing customers with necessary information and resolving any issues promptly
- Ensuring follow-up on any outstanding matters as required
- Reviewing all written content on a social media platform to verify accuracy and quality
- Contributing ideas to enhance work quality and efficiency
- Playing a vital role in making information more accessible and valuable to users worldwide
- Becoming an expert in advertising content to provide accurate guidance and recommendations
- Native fluency in German and proficiency in English at C1 level
- Passion for customer service, content moderation, or technical support
- Understanding the significance of delivering exceptional customer experiences
- Excellent listening and communication skills
- Proactive, energetic, and innovative work approach
- Excitement for cross-cultural communication and international experiences
- Openness to living in or relocating to Lisbon for a global career opportunity
- Valid Portuguese work permit or eligibility to work in an EU country
- Contract type: Permanent contract with a 30-day probation period
- Full-time position (40 hours/week) with 24/7 shifts throughout the week
- Salary: 1458 € gross/month + bonuses + meal voucher
- Support for obtaining necessary permits
- Relocation package, training, and engaging company activities
- Positive and inclusive work environment
- A vibrant city with rich cultural heritage and stunning views
- Enjoy the perks of a European capital without breaking the bank
- Indulge in delicious Portuguese cuisine and popular café culture
- Experience a warm and welcoming urban lifestyle with sunny beaches
- Engage with a diverse English-speaking community and international atmosphere
Your potential employer is a prominent player in the BPO industry, boasting a global workforce of 170,000 individuals. Join a team that caters to the operational needs of 750+ digital-first brands, creating seamless customer experiences through innovation and expertise.
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