Content Reviewer for Social Media Platform

4 semanas atrás


Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

Do you enjoy working in a city famous for its vibrant café scene and have a strong passion for providing top-notch customer service or ensuring high-quality content moderation? If so, keep reading

Your role and impact as a Customer Service Specialist:
  • Offering exceptional answers and solutions to queries and issues raised by customers in the Dutch market through phone, email, or social media
  • Providing customers with necessary information and resolving any issues promptly
  • Ensuring follow-up on any outstanding matters as required
Content Moderator responsibilities include:
  • Reviewing all written content on a social media platform to verify accuracy and quality
  • Contributing ideas to enhance work quality and efficiency
  • Playing a vital role in making information more accessible and valuable to users worldwide
  • Becoming an expert in advertising content to provide accurate guidance and recommendations
Key qualifications, skills, and interests for success in this position:
  • Native fluency in German and proficiency in English at C1 level
  • Passion for customer service, content moderation, or technical support
  • Understanding the significance of delivering exceptional customer experiences
  • Excellent listening and communication skills
  • Proactive, energetic, and innovative work approach
  • Excitement for cross-cultural communication and international experiences
  • Openness to living in or relocating to Lisbon for a global career opportunity
  • Valid Portuguese work permit or eligibility to work in an EU country
Perks of the job:
  • Contract type: Permanent contract with a 30-day probation period
  • Full-time position (40 hours/week) with 24/7 shifts throughout the week
  • Salary: 1458 € gross/month + bonuses + meal voucher
  • Support for obtaining necessary permits
  • Relocation package, training, and engaging company activities
  • Positive and inclusive work environment
Lisbon highlights:
  • A vibrant city with rich cultural heritage and stunning views
  • Enjoy the perks of a European capital without breaking the bank
  • Indulge in delicious Portuguese cuisine and popular café culture
  • Experience a warm and welcoming urban lifestyle with sunny beaches
  • Engage with a diverse English-speaking community and international atmosphere
About the Company:

Your potential employer is a prominent player in the BPO industry, boasting a global workforce of 170,000 individuals. Join a team that caters to the operational needs of 750+ digital-first brands, creating seamless customer experiences through innovation and expertise.

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