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Application Support

2 meses atrás

Lisboa, Lisboa, Portugal Olisipo Tempo inteiro

We aspire to a world where each individual has access to enriching professional experiences, specialized training, conditions to undertake and, with that, conquers their freedom.

Come build your path with Olisipo.

We are looking for a Application Support to integrate a hybrid project in Lisbon.

Profile:

  • Good knowledge in Linux/UNIX and Windows Systems;
  • Proficiency in ServiceNow (ITIL);
  • Experience with Geneos / Dynatrace (Monitoring Framework);
  • Knowledge of SQL and DataSynapse Grid Computing.

Responsibilities:

  • Provide firstclass support to all users of the system in a timely and efficient manner;
  • Liaise with developers to communicate issues raised by the business;
  • Track issues effectively using ITILapproved methodology (incidents, changes, requests, and problems);
  • Maintain a knowledge base regarding support issues and their resolution;
  • Reconfigure various existing setups to improve system efficiency and meet business requests;
  • Prepare environments for releases and ensure implementation and preproduction tests are carried out.

We offer:

  • Personal accompaniment focused on Career Management;
  • Continuous and personalized Training and Certification through our own Learning Center;
  • Solidity, Trust and Growth;
  • Competitive salary package with benefits.
If you believe you have the right profile, send us your CV through our website or to @ with the reference of this ad in 'subject' and learn more about this opportunity