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Customer Support Representative

3 meses atrás

Lisboa, Lisboa, Portugal Scopphu Lda Tempo inteiro

About the Role:
Join our team and represent one of the world's most recognizable companies.

We are seeking dedicated individuals to provide exceptional support to small and medium-sized businesses (SMBs) across multiple channels – phone, email, and chat.


Key Responsibilities:

Support SMBs:
Assist clients in the online and digital advertising domain.

Sales Support:
Provide both pre- and post-sales support for all self-service products.

Customer Experience:
Enhance the client experience with product and tool support.

Problem-Solving:
Identify trends and resolve issues affecting multiple SMB clients.

Feedback Loop:
Provide vital product insights and feedback to the engineering department.

Benefits:

Training Allowance:
Receive financial support during your training period.

Competitive Salary:
Enjoy a base salary with additional allowances.

Base Salary:
Ensure financial stability.

Christmas Allowance:
Additional financial support during the holidays.

Holiday Allowance:
Enjoy financial benefits for your time off.

Meal Allowance:
Daily allowance to cover meal expenses.

Working Hours:
Full-Time Schedule: 40 hours per week (8 hours per day with an additional lunch break hour).
Flexible Days Off: 2 days off per week.

Join Us:


Apply now to be a part of our dynamic team where you can make a significant impact, grow your career, and enjoy a competitive compensation package along with great benefits.


Application Link:
or send your application to @