Customer Service Representative

4 semanas atrás


Lisboa, Lisboa, Portugal Accs - Ares Customer Care Solutions Gmbh Tempo inteiro

Job Title: Customer Service Representative - Lisbon

Job Summary: We are seeking a highly skilled Customer Service Representative to join our team in Lisbon. As a key member of our customer support team, you will be responsible for providing exceptional customer service to our clients.

Key Responsibilities:

  • Clarify product information and answer customer inquiries via chat and phone
  • Provide solutions to customer problems in a swift and efficient manner
  • Work quickly and efficiently under deadline pressure
  • Utilize strong problem-solving skills to deliver customer-focused solutions

Requirements:

  • Flawless communication skills in Turkish (C2) and English (B2)
  • Ability to work with minimal supervision
  • Proven ability to work in a back-office environment with customer satisfaction in mind

What We Offer:

  • Affordable accommodation provided by the employer
  • Cafeteria on site
  • Training paid
  • A dynamic multilingual, multicultural and creative team
  • Relocation support


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