Customer Service

2 semanas atrás


Lisboa, Lisboa, Portugal Manpower Portugal Tempo inteiro

ManpowerGroup, a leading Human Resources company, intends to recruit a Customer Support Assistant (M/F), for a prestigious client located in Greater Lisbon.


Main responsibilities:

  • Telephone support for customer calls in the mentioned languages;
  • General information and advice on our products/services for existing customers and potential new customers;
  • Processing our customers' orders and updating our IT systems (examples: changes to rates or price plans, activation of options or services, change of address);
  • Identification of potential weaknesses for continuous improvement of customer service;

Profile:

  • Experience in Customer Service, cross selling, among others;
  • Fluent in German – minimum level C1: German and knowledge of English is an asset;
  • Interest in telecommunications products;
  • Flexible working hours (Monday to Saturday) from 07:00 to 21:00;
  • Reliability and punctuality;
  • Resident in Lisbon

We offer:

  • Direct work contract with the client;
  • Internal and continuous training;
  • International, inclusive and strongly expanding company;
  • Welcoming environment and team spirit;
  • Free coffee exclusively for employees.

Working hours:
Monday to Saturday from 07:00 to 21:00;

Location:
São Domingos de Rana, Oeiras

If your profile meets the requirements for the position above and, if you are interested, please submit your application, attaching your updated CV, with the subject 'Customer support - German' to the email: @
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