Back Office Specialist

4 semanas atrás

Lisboa, Lisboa, Portugal portugalbs Tempo inteiro
The Company.


Do you want to work for a multinational leader in the technology sector? We are currently looking for Dutch speakers for their office in Lisbon.

Our partner is an international Contact Solutions provider working with leading companies and having a worldwide presence.

For their client, an American multinational technology company, they are currently recruiting for a Dutch speaker for their office in Lisbon.

The Job.

As a Back-Office Specialist, you will interact as a problem-solver.

You will support your customer-facing colleagues and handle complex issues relating to the fulfillment of online orders placed by customers who expect the very best consumer electronics devices.


– Local goal:
Ensuring a swift and fast resolution for problems occurring during the lifetime of a web purchase (order inducing, item delivery, flavor changes)
– Liaise with partners and provide direction for issue resolution in order to achieve customer satisfaction
– Perform investigations that will lead to decisions which will impact relations with customers and partners
– Outreach to costumers via phone and email to relay issue resolution, provide updates and investigate

The Profile.

– You have a native level in Dutch (excellent written and verbal communication skills)
– You have an advanced level of written and spoken English
– You are able to work fast and under deadline pressure
– You pay a big attention to details, work accurate and efficient
– You are able to work independently and with minimal supervision
– You are proactive and describe yourself as a problem-solver
– You are motivated with a positive mindset and focus on what can be done instead of what cannot be
– You are a team player and ready to go the extra mile
– You are willing to stay in the country for the medium term at least (no summer or short term project)
– Knowledge of SAP is an advantage

The Offer.

– Salary of 1.117€ per month (x14 per year € bonus/month
– 6€ meal voucher per work-day
– Signing bonus of 2000€ (paid in 3 parts)
– Full time job (40h/week), Monday-Sunday (Rotative shifts 8 am – 10 pm)
– 12 months contract
– 30 days of probation period
– Yearly two-way flight ticket back to your home country (within the EU)

– For international candidates:
– Payment of up to 400 €/month for the rent (during the first 6 months) for relocating candidates
– Reimbursement of flight tickets after 3 months
– Help in paperwork, opening bank account, etc. upon your arrival

– Contract as from the first day of training (training is paid 100%)
– Private health insurance from the beginning
– A stable job and opportunities to grow within the company
– A family style working environment, while benefiting from an international and multicultural company
– Opportunity to work for Top companies on the market

This project is not for you? Send us your resume anyway, we have many other possibilities that we can discuss with you

  • Back Office Specialist

    Há 1 mês

    Lisboa, Lisboa, Portugal portugalbs Tempo inteiro

    As a Back-Office Specialist, you will interact as a problem-solver. You will support your customer-facing colleagues and handle complex issues relating to the fulfillment of online orders placed by customers who expect the very best consumer electronics devices.Your responsibilities and impact as Back Office Specialist will be:Local goal: Ensuring a swift...

  • Back Office Specialist

    3 semanas atrás

    Lisboa, Lisboa, Portugal portugalbs Tempo inteiro

    As a Back-Office Specialist, you will interact as a problem-solver. You will support your customer-facing colleagues and handle complex issues relating to the fulfillment of online orders placed by customers who expect the very best consumer electronics devices.Your responsibilities and impact as Back Office Specialist will be:Local goal: Ensuring a swift...

  • Back Office Specialist

    Há 6 dias

    Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    As a Back-Office Specialist, you will interact as a problem-solver. You will support your customer-facing colleagues and handle complex issues relating to the fulfillment of online orders placed by customers who expect the very best consumer electronics devicesTasksYour responsibilities and impact as a Back Office Specialist will be:Local goal: Ensuring a...

  • Back Office Specialist

    Há 6 dias

    Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    As a Back-Office Specialist, you will interact as a problem-solver. You will support your customer-facing colleagues and handle complex issues relating to the fulfillment of online orders placed by customers who expect the very best consumer electronics devices.TasksYour responsibilities and impact as a Back Office Specialist will be:Local goal: Ensuring a...

  • Back Office Specialist German Speaker

    Há 6 dias

    Lisboa, Lisboa, Portugal HCL Technologies Portugal Tempo inteiro

    We are a renowned global IT service and consulting company, presently developing our tech footprint in Lisbon (Parque das Nações). As a Technical Support Back Office Specialist with HCL Technologies, you will be supporting our German speaking stakeholders' Service Provider network, ensuring that their service coordination is functioning at optimal levels....

  • Back Office Specialist

    2 meses atrás

    Lisboa, Lisboa, Portugal portugalbs Tempo inteiro

    Als Back Office Specialist ga je werk als probleemoplosser. Je biedt support aan je customer-facing collega's en je dealt met ingewikkelde problemen gerelateerd aan online bestelling door klanten die de beste elektrische producten verwachten. Jouw verantwoordelijkheden en impact als Back Office Specialist:Snel met goede probleemoplossingen komen wanneer...

  • Back Office Specialist

    Há 6 dias

    Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    Als Back Office Specialist ga je werk als probleemoplosser. Je biedt support aan je customer-facing collega's en je dealt met ingewikkelde problemen gerelateerd aan online bestelling door klanten die de beste elektrische producten verwachten.TasksJouw verantwoordelijkheden en impact als Back Office Specialist:- Snel met goede probleemoplossingen komen...

  • Back Office Specialist

    Há 6 dias

    Lisboa, Lisboa, Portugal portugalbs Tempo inteiro

    Als Back Office Specialist ga je werk als probleemoplosser. Je biedt support aan je customer-facing collega's en je dealt met ingewikkelde problemen gerelateerd aan online bestelling door klanten die de beste elektrische producten verwachten. Jouw verantwoordelijkheden en impact als Back Office Specialist:Snel met goede probleemoplossingen komen wanneer...

  • Back Office Specialist

    3 semanas atrás

    Lisboa, Lisboa, Portugal portugalbs Tempo inteiro

    Als Back Office Specialist ga je werk als probleemoplosser. Je biedt support aan je customer-facing collega's en je dealt met ingewikkelde problemen gerelateerd aan online bestelling door klanten die de beste elektrische producten verwachten. Jouw verantwoordelijkheden en impact als Back Office Specialist:Snel met goede probleemoplossingen komen wanneer...

  • Back Office Specialist

    Há 6 dias

    Lisboa, Lisboa, Portugal Michael Page Tempo inteiro

    Sobre o nosso cliente O nosso cliente é uma empresa de Gestão de Activos. DescriçãoAcompanhar a atividade desempenhada por prestadores de serviços externos ou de distribuidores no âmbito da atividade desenvolvida pelos Fundos de Investimento;Assegurar o cálculo do valor patrimonial diário dos Fundos de Investimento mobiliários e...

  • Front And Back Office Specialist With A High Level Of German

    Há 6 dias

    Lisboa, Lisboa, Portugal Talent Search People Tempo inteiro

    Front and Back Office Specialist with a High Level of German Lisboa Front and Back Office Specialist with a High Level of GermanLisboa Lisbon, Lisbon, Portugal Where will you work? Our client is a leading multinational delivering Customer Experience solutions in Lisbon.What will you do? In your day:You will be the first point of contact for customersYou will...

  • Back Office Specialist

    Há 6 dias

    Lisboa, Lisboa, Portugal Michael Page Tempo inteiro

    Sobre o nosso cliente O nosso cliente é uma empresa de Gestão de Activos. Descrição Acompanhar a atividade desempenhada por prestadores de serviços externos ou de distribuidores no âmbito da atividade desenvolvida pelos Fundos de Investimento;Assegurar o cálculo do valor patrimonial diário dos Fundos de Investimento mobiliários e...

  • Front And Back Office Specialist With A High Level Of German

    Há 6 dias

    Lisboa, Lisboa, Portugal Talent Search People Tempo inteiro

    Front and Back Office Specialist with a High Level of German Lisboa Front and Back Office Specialist with a High Level of GermanLisboaLisbon, Lisbon, Portugal Where will you work?Our client is a leading multinational delivering Customer Experience solutions in Lisbon.What will you do?In your day: You will be the first point of contact for customers You will...

  • Back Office Specialist

    2 meses atrás

    Lisboa, Lisboa, Portugal portugalbs Tempo inteiro

    Het Bedrijf.Wil je voor een multinational op het gebied van technologie werken? We zijn momenteel opzoek naar Nederlands sprekers voor het kantoor in LissabonOnze partner is een internationaal Contact Solutions aanbieder die werkt met toonaangevende bedrijven met wereldbekende reputatie. Voor één van deze klanten, een Amerikaanse technologie multinational,...

  • Back Office Specialist

    Há 6 dias

    Lisboa, Lisboa, Portugal portugalbs Tempo inteiro

    Het Bedrijf.Wil je voor een multinational op het gebied van technologie werken? We zijn momenteel opzoek naar Nederlands sprekers voor het kantoor in LissabonOnze partner is een internationaal Contact Solutions aanbieder die werkt met toonaangevende bedrijven met wereldbekende reputatie. Voor één van deze klanten, een Amerikaanse technologie multinational,...

  • Back Office Specialist

    3 semanas atrás

    Lisboa, Lisboa, Portugal portugalbs Tempo inteiro

    Het Bedrijf.Wil je voor een multinational op het gebied van technologie werken? We zijn momenteel opzoek naar Nederlands sprekers voor het kantoor in LissabonOnze partner is een internationaal Contact Solutions aanbieder die werkt met toonaangevende bedrijven met wereldbekende reputatie. Voor één van deze klanten, een Amerikaanse technologie multinational,...

  • Back Office Specialist

    2 meses atrás

    Lisboa, Lisboa, Portugal portugalbs Tempo inteiro

    Het Bedrijf.Wil je voor een multinational op het gebied van technologie werken? We zijn momenteel opzoek naar Nederlands sprekers voor het kantoor in LissabonOnze partner is een internationaal Contact Solutions aanbieder die werkt met toonaangevende bedrijven met wereldbekende reputatie. Voor één van deze klanten, een Amerikaanse technologie multinational,...

  • Back Office Specialist

    3 semanas atrás

    Lisboa, Lisboa, Portugal portugalbs Tempo inteiro

    Het Bedrijf.Wil je voor een multinational op het gebied van technologie werken? We zijn momenteel opzoek naar Nederlands sprekers voor het kantoor in LissabonOnze partner is een internationaal Contact Solutions aanbieder die werkt met toonaangevende bedrijven met wereldbekende reputatie. Voor één van deze klanten, een Amerikaanse technologie multinational,...

  • Back Office Specialist German Speaker

    Há 6 dias

    Lisboa, Lisboa, Portugal Hcl Technologies Portugal Tempo inteiro

    We are a renowned global IT service and consulting company, presently developing our tech footprint in Lisbon (Parque das Nações). As a Technical Support Back Office Specialist with HCL Technologies, you will be supporting our German speaking stakeholders' Service Provider network, ensuring that their service coordination is functioning at optimal levels....

  • Customer Care Back Office

    Há 1 mês

    Lisboa, Lisboa, Portugal Integris-sistemas informáticos e documentação, lda Tempo inteiro

    Procuramos pessoas com experiência em Gestão de Back Office para vaga em empresa na área do financiamento automóvel.Função: Gerir as operações diárias do back office, assegurando a qualidade e a exatidão das tarefas executadas face aos procedimentos definidos; Contribuir para o desenvolvimento e manutenção de procedimentos eficazes de gestão de...