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Field Service Application Engineer
3 semanas atrás
Job Description Summary
This position involves performing maintenance activities at customers' sites, contributing to the upkeep and repair of products. Responsibilities include various types of maintenance services, managing maintenance facilities, and field services engineering, impacting departmental operations.
The role requires adherence to standard practices and procedures, with some autonomy for execution. Guidance may be provided for decision-making.
Job Description
Job Specification
Reporting to the Field Service Manager, the Field Service Application Engineer plays a crucial role in providing Application Engineering support internally and externally. The scope of work includes conducting Field Service activities at Protection & Control integrators and end customer facilities.
Field Service Application Engineer responsibilities:
- Perform Commissioning activities for Protection & Control and Substation Automation Systems.
- Provide training to customers.
- Offer consulting services on P&C Engineering.
- Lead EHS Leadership initiatives for field work compliance.
- Act as a primary technical resource on-site to resolve engineering and product issues.
- Oversee installation and service direction both on-site and remotely.
- Collaborate effectively with customers, internal teams, and provide timely reports.
- Implement quality control measures for on-site activities.
- Liaise with the Grid Automation Centre of Excellence in Bilbao, Spain.
- Support Sales and Commercial teams.
Qualifications/Requirements:
- Degree in Electronics/Electrical Engineering.
- Experience in Energy/Utility Project environments.
- Proficiency in Portuguese and English, additional languages valued.
- Willingness to travel.
- Excellent interpersonal, communication, and teamwork skills.
- Experience with electrical Protection relays and Control systems.
- Average of 150 days of travel per year.
Desired Characteristics:
- Proficient in GE Protection Relays, Communication Protocols, and SCADA.
- Background in Electrical Control Systems and SCADA/DCS systems.
- Familiarity with GE GA P&C and SAS products.
- Ability to motivate, prioritize, and work under pressure.
- Excellent verbal and written communication skills.
- Strong interpersonal skills.
Additional Information
Relocation Assistance Provided: No
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