Salesforce Administrator

Há 2 dias

Lisboa, Lisboa, Portugal PagerDuty Tempo inteiro

PagerDuty empowers teams of all kinds to do the critical work that moves business forward through the PagerDuty Operations Cloud.

Visit our careers site ) to explore life at PagerDuty, discover opportunities, and sign-up for job alerts

PagerDuty is growing, and we are looking for an experienced Salesforce Administrator to help design and implement a world-class, global network. As a Salesforce Administrator, you will help design, build, and support PagerDuty's growing enterprise application environment – ensuring availability, reliability, and security for our users and critical business data.

Together with the other members of the enterprise applications team, you will have the opportunity to re-define how PagerDuty, designs, builds, and maintains a growing suite of applications around the world.

Key Responsibilities:

  • Collaborate with various stakeholders and produce managers to conceptualize, develop, interpret, and analyze requirements to align business process efficiencies and improvements with system functionality, and ensure the accuracy of information feeding into the CRM systems.
  • Maintain and continuously improve Lead to Order enabled with Salesforce, Zuora, CPQ, SpringCM, Marketo, DocuSign and any other related sales & procurement enterprise applications.
  • Prepares documentation for system enhancements and customization, provides training and leadership to super-users, and manages user security.
  • Implement process improvements and automations to optimize operational and support processes.
  • Interface on a day-to-day basis with other business users, engineers, QA, and TechOps managers to support business operations.
  • Work closely with Finance, Sales, Marketing, Customer Success, and Product Management on inter-related projects and initiatives and inform team members on product enhancement and changes.

Basic Qualifications:

  • Strong technical knowledge and experience with
  • Excellent oral and written communication and presentation skills
  • 3+ years of Business System Analysis or Salesforce Administration in a high-growth technology company
  • Strong analytical skills and attention to detail required
  • Salesforce Administrator Certification
  • 1-2 years experience with Salesforce CPQ, Salesforce CPQ Certification preferred

Preferred Qualifications:

  • Preferred 1+ year experience with Agile Methodology
  • Ability to work cross-functionally, with multiple teams and stakeholders
  • Self-starter, reliable team player with ability to deliver projects on-time
  • Ability to thrive in high-intensity, rapidly changing environment, and to successfully manage multiple projects simultaneously with a sense of urgency

Not sure if you qualify?

Apply anyway We extend opportunities to a broad array of candidates, including those with diverse workplace experiences and backgrounds. Whether you're new to the corporate world, returning to work after a gap in employment, or simply looking to take the next step in your career path, we are excited to connect with you.

Where we work

PagerDuty currently has offices in Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. We offer a hybrid, flexible workplace. We also provide ample opportunities for in-person and virtual connection, like team offsites and volunteering events.

How we work

Our values are deeply embedded in how we operate and the people we bring on board. You will see our values ingrained in how we support our customers, collaborate with our colleagues, develop our products and foster an inclusive and empathetic work culture.

  • Champion the Customer | Put users first to design great products and experiences.
  • Run Together | Build strong teams that amplify our impact on users.
  • Take the Lead | Disrupt and invent to be the first choice for users.
  • Ack + Own | Take ownership and action to deliver more efficiently to users.
  • Bring Your Self | Bring your best self to build empathy and trust with users.

What we offer

One way we ensure our employees are inspired to do their best is through a comprehensive total rewards approach that supports them and their loved ones. As a global organization, our programs are competitive with industry standards and aligned with local laws and regulations. Learn more, including country-specific offerings, on our benefits site ) .

Your package may include:

  • Competitive salary
  • Comprehensive benefits package from day one
  • Flexible work arrangements
  • Generous paid vacation time
  • Paid holidays and sick leave
  • Dutonian Wellness Days - scheduled company-wide paid days off in addition to PTO
  • Company equity*
  • ESPP (Employee Stock Purchase Program)*
  • Retirement or pension plan*
  • Paid parental leave - up to 22 weeks for pregnant parent, up to 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)*
  • HibernationDuty - an annual company paid week off when everyone at PagerDuty, with the exception of a small, coverage crew, is asked to take a much needed break to truly disconnect and recharge
  • Paid volunteer time off - 20 hours per year
  • Company-wide hack weeks
  • Mental wellness programs

*Eligibility may vary by role, region, and tenure

About PagerDuty

PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud revolutionizes how critical work gets done, and powers the agility that drives digital transformation. Customers rely on the PagerDuty Operations Cloud to compress costs, accelerate productivity, win revenue, sustain seamless digital experiences, and earn customer trust. More than half of the Fortune 500 and more than two thirds of the Fortune 100 trust PagerDuty including Cisco, Cox Automotive, DoorDash, Electronic Arts, Genentech, Shopify, Zoom and more.

Led by CEO Jennifer Tejada, PagerDuty's Board of Directors is 50% female and 62% URP representation. We strive to build a more equitable world by investing 1% each of company equity, product, and employee volunteer time.

PagerDuty is Great Place to Work-certifiedTM, a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and G2.

Go behind-the-scenes on our careers site ) and @pagerduty on Instagram.

Additional Information

PagerDuty is committed to creating a diverse environment and is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status.

PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email and we will work with you to meet your accessibility needs.

PagerDuty uses the E-Verify employment verification program.


  • Salesforce Administrator

    2 semanas atrás

    Lisboa, Lisboa, Portugal Flix Tempo inteiro

    We're looking for a motivated and driven Salesforce Administrator who will help us shape our team, drive the company to the next level, and have the most direct influence on our success.We are launching a new team at Flix that allows us to get the most out of Salesforce in an optimized manner. Our goal is to enable our colleagues to use Salesforce as...

  • Salesforce Administrator

    2 semanas atrás

    Lisboa, Lisboa, Portugal Malwarebytes Tempo inteiro

    Description Malwarebytes believes that when people and organizations are free from threats, they are free to thrive. Founded in 2008, CEO Marcin Kleczynski had one mission: to rid the world of malware. Today, Malwarebytes has grown beyond malware remediation to ensuring cyberprotection for every one, providing device protection, privacy, and prevention...

  • Senior Salesforce Administrator

    2 semanas atrás

    Lisboa, Lisboa, Portugal PandaDoc Tempo inteiro

    In this role, you will:About the Role:The Senior Salesforce Administrator is one of the most critical positions on the Business Operations team. This is a position with an expectation of high caliber Salesforce expertise and a desire to lean in and show your team what good looks like in system administration. You will be responsible for providing effective...

  • Intermediate Salesforce Developer

    2 semanas atrás

    Lisboa, Lisboa, Portugal diconium Portugal Tempo inteiro

    Lissabon Du suchst ein innovatives, agiles Arbeitsumfeld im E-Commerce-Bereich, bei dem Du Impact auf Champions sowie Hidden Champions hast? Dann bist Du hier richtig Werde Wegbegleiter der digitalen Transformation und unterstütze unser fantastisches Team. Das erwartet Dich Du kennst die Standardfunktionen und Konfigurationsoptionen von Salesforce...

  • Advanced Salesforce Developer

    2 semanas atrás

    Lisboa, Lisboa, Portugal diconium Tempo inteiro

    Lissabon Du suchst ein innovatives, agiles Arbeitsumfeld im E-Commerce-Bereich, bei dem Du Impact auf Champions sowie Hidden Champions hast? Dann bist Du hier richtig Werde Wegbegleiter der digitalen Transformation und unterstütze unser fantastisches Team. Das erwartet Dich Du kennst die Standardfunktionen und Konfigurationsoptionen von Salesforce...

  • Salesforce Admin

    2 semanas atrás

    Lisboa, Lisboa, Portugal Unbabel Tempo inteiro

    About Unbabel:The company's language operations platform blends advanced artificial intelligence with human editors, for fast, efficient, high-quality translations that get smarter over time. Unbabel integrates seamlessly in any channel so that agents can deliver consistent multilingual support from within their existing workflows. Making it easy for...

  • Salesforce Developer

    Há 6 dias

    Lisboa, Lisboa, Portugal Fyld Tempo inteiro

    Ready to Take the Field?Fyld is a Portuguese consulting company specializing in IT services. We bring high-performance professionals into the field across a wide range of technological areas.Inspired by sports management philosophy, we strive to achieve peak performance with each of our consultants. We focus on training and excellence.Join us for the next...

  • Salesforce Developer

    2 semanas atrás

    Lisboa, Lisboa, Portugal Cloudflare Tempo inteiro

    Available Locations: Mexico or Portugal About the departmentCloudflare's IT Business Systems Team is a crucial pillar of the CIO Organization. It operates our enterprise systems end-to-end, providing process cohesiveness across the functional business areas About the role Cloudflare is expanding its IT business application group and searching for a dynamic,...

  • Consultor/a Salesforce

    2 semanas atrás

    Lisboa, Lisboa, Portugal STEP AHEAD CONSULTING - TECNOLOGIAS DE INFORMAÇÃO S.A. Tempo inteiro

    O que procura nos candidatos Experiência Analista Funcional ou Business Analyst (mínimo 3 5 anos);Experiência na implementação, configuração e personalização de soluções Salesforce.Certificações Salesforce como Administrator, Business Analyst, Sales cloud, Service cloud, Experience cloud, Marketing Cloud (preferencial);Conhecimento das melhores...

  • Salesforce Administrator Support

    2 semanas atrás

    Lisboa, Lisboa, Portugal Merkle DACH Tempo inteiro

    Company DescriptionWe Dream. We Do. We Deliver.As a full-service, data-driven customer experience transformation, we partner with Top 500 companies in the DACH region and in Eastern Europe. Originally from Switzerland, Merkle DACH was created out of a merger Namics and Isobar - two leading full-service digital agencies.Our 1200+ digital enthusiasts are...

  • Senior Salesforce Admin_Developer

    2 meses atrás

    Lisboa, Lisboa, Portugal Match Profiler Tempo inteiro

    Senior Salesforce Admin_Developer (m/f) – Hybrid (Lisbon) Descrição da função Match Profiler is an Information Systems consultant who has been working in the national and international market since 1999. We have multidisciplinary skills and IT know-how that allow us to contribute, optimize and progress with our clients. We are currently recruiting,...

  • Senior Salesforce Admin_Developer

    4 semanas atrás

    Lisboa, Lisboa, Portugal Match Profiler Tempo inteiro

    Senior Salesforce Admin_Developer (m/f) – Hybrid (Lisbon) Descrição da função Match Profiler is an Information Systems consultant who has been working in the national and international market since 1999. We have multidisciplinary skills and IT know-how that allow us to contribute, optimize and progress with our clients. We are currently recruiting,...

  • Salesforce Software Engineer

    2 semanas atrás

    Lisboa, Lisboa, Portugal Richemont Tempo inteiro

    KEY RESPONSIBILITIES Developing custom solutions on the Salesforce platform using Apex, Visualforce, Lightning Web Components, and various programming languages and frameworks. Engaging in the complete application life cycle encompassing technical design, architecture, development, testing, and deployment of top-notch Salesforce solutions applying coding...

  • Salesforce Administrator Support

    2 semanas atrás

    Lisboa, Lisboa, Portugal Merkle Tempo inteiro

    Company Description:We Dream. We Do. We Deliver.As a full-service, data-driven customer experience transformation, we partner with Top 500 companies in the DACH region and in Eastern Europe. Originally from Switzerland, Merkle DACH was created out of a merger Namics and Isobar - two leading full-service digital agencies.Our 1200+ digital enthusiasts are...

  • Salesforce Administrator Support

    2 semanas atrás

    Lisboa, Lisboa, Portugal Merkle DACH Tempo inteiro

    Company DescriptionWe Dream. We Do. We Deliver.As a full-service, data-driven customer experience transformation, we partner with Top 500 companies in the DACH region and in Eastern Europe. Originally from Switzerland, Merkle DACH was created out of a merger Namics and Isobar - two leading full-service digital agencies.Our 1200+ digital enthusiasts are...

  • Salesforce Software Engineer

    2 semanas atrás

    Lisboa, Lisboa, Portugal Jaeger Lecoultre Richemont Tempo inteiro

    Salesforce Software Engineer MAIN PURPOSE The Salesforce Software Engineer will operate within the Client Interactions area, part of Group Platforms LNR (Luxury New Retail). You will be joining a dynamic team where you will support our worldwide Salesforce initiatives that are aiming at delivering a tailored solution to our Customer Relation Centres (CRC)...

  • Account Manager- Salesforce/veeva

    2 semanas atrás

    Lisboa, Lisboa, Portugal Izertis Tempo inteiro

    És apaixonado por desafios?Encontramo-nos à procura de um Account Manager - Salesforce/ Veeva para a nossa empresa.Responsabilidades: Atuar como o principal ponto de contacto entre a Izertis e o Cliente atribuído; Conhecer a estrutura organizacional do Cliente; Construir e manter relações com todas as partes interessadas; Convocar e conduzir reuniões...

  • Salesforce Software Engineer

    2 semanas atrás

    Lisboa, Lisboa, Portugal Grabjobs Portugal Tempo inteiro

    Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Select how often (in days) to receive an alert: Richemont owns some of the world's leading luxury goods Maisons, with particular strengths in jewellery, fine watches and premium accessories. Each Maison represents a proud tradition of style, quality and craftsmanship...

  • Salesforce Software Engineer

    2 semanas atrás

    Lisboa, Lisboa, Portugal Richemont Tempo inteiro

    Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Select how often (in days) to receive an alert: Richemont owns some of the world's leading luxury goods Maisons, with particular strengths in jewellery, fine watches and premium accessories. Each Maison represents a proud tradition of style, quality and craftsmanship...

  • Salesforce Business Analyst

    2 semanas atrás

    Lisboa, Lisboa, Portugal Stellaxius Tempo inteiro

    Lisbon, Portugal - RemoteUTC +00:00More detailsPermanentBusiness Applications (BI/CRM/ERP)At least 4 years of experience - IntermediateRequires work permitLanguage(s): Required English Nice to have PortugueseSKILLSMust have:SalesforceOther Required:Business AnalysisDESCRIPTIONAbout usStellaxius is a Salesforce consulting boutique.We aim to inspire people and...