Guest Experience Manager
2 meses atrás
Na White Rabbit Projects, a hospitalidade está na nossa essência. O nosso objetivo é proporcionar uma experiência inesquecível a cada Cliente, desde o momento em que entra nas nossas instalações até à sua partida. Para alcançar essa missão, procuramos um(a) Guest Experience Manager que partilhe dos nossos valores e tenha paixão por oferecer o mais alto nível de serviço.As tuas responsabilidades:Gerir e supervisionar todas as interações com os Clientes, garantindo que cada serviço é uma experiência única e personalizada.Identificar as necessidades dos Clientes de forma proativa e oferecer soluções rápidas e eficazes, sempre com o objetivo de fazer a coisa certa.Coordenar com todos os departamentos, assegurando que as expectativas dos Clientes são excedidas em cada ponto de contacto, desde a receção até aos serviços de F&B.Monitorizar o feedback dos Clientes e implementar melhorias contínuas para elevar o nível de serviço e alcançar a excelência.Formar e inspirar a equipa de atendimento ao cliente para garantir um serviço impecável e uniforme em todas as áreas.Assumir uma abordagem empreendedora, identificando oportunidades para melhorar a experiência dos Clientes e introduzir inovações nos serviços oferecidos – porque somos todos empreendedores. O que procuramos:Experiência sólida em gestão de experiências de cliente ou hospitalidade, preferencialmente em ambientes de luxo ou de alto nível.Excelentes habilidades de comunicação, com uma atitude acolhedora e uma abordagem orientada para a resolução de problemas.Capacidade de liderar e motivar equipas, promovendo um ambiente de trabalho positivo e colaborativo, com foco no cliente.Atenção ao detalhe e forte compromisso com a excelência no atendimento e serviço.Proatividade, criatividade e um espírito empreendedor para inovar e superar as expectativas dos Clientes.
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Guest Experience Manager
2 meses atrás
Lisbon, Portugal White Rabbit Projects Tempo inteiroNa White Rabbit Projects, a hospitalidade está na nossa essência. O nosso objetivo é proporcionar uma experiência inesquecível a cada Cliente, desde o momento em que entra nas nossas instalações até à sua partida. Para alcançar essa missão, procuramos um(a) Guest Experience Manager que partilhe dos nossos valores e tenha paixão por oferecer o...
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Guest experience manager
2 semanas atrás
Lisbon, Portugal White Rabbit Projects Tempo inteiroNa White Rabbit Projects, a hospitalidade está na nossa essência. O nosso objetivo é proporcionar uma experiência inesquecível a cada Cliente, desde o momento em que entra nas nossas instalações até à sua partida. Para alcançar essa missão, procuramos um(a) Guest Experience Manager que partilhe dos nossos valores e tenha paixão por oferecer o...
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Guest Experience Manager
Há 1 mês
Lisbon, Portugal White Rabbit Projects Tempo inteiroNa White Rabbit Projects, a hospitalidade está na nossa essência. O nosso objetivo é proporcionar uma experiência inesquecível a cada Cliente, desde o momento em que entra nas nossas instalações até à sua partida. Para alcançar essa missão, procuramos um(a) Guest Experience Manager que partilhe dos nossos valores e tenha paixão por oferecer o...
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General manager
4 semanas atrás
Lisbon, Portugal Staycity Group Tempo inteiroWilde Aparthotels is a thriving and rapidly expanding Aparthotel operator, making waves across the heart of European cities like London, Berlin, Edinburgh, and soon to be Amsterdam, Lisbon and many more. At Wilde, we're not just another Aparthotel brand, we're a diverse and inclusive team that encourages you to bring your unique self to work. Our Irish...
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General Manager
3 semanas atrás
Lisbon, Portugal Staycity Group Tempo inteiroWilde Aparthotels is a thriving and rapidly expanding Aparthotel operator, making waves across the heart of European cities like London, Berlin, Edinburgh, and soon to be Amsterdam, Lisbon and many more.At Wilde, we're not just another Aparthotel brand, we're a diverse and inclusive team that encourages you to bring your unique self to work. Our Irish...
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General Manager
Há 1 mês
Lisbon, Portugal Staycity Group Tempo inteiroWilde Aparthotels is a thriving and rapidly expanding Aparthotel operator, making waves across the heart of European cities like London, Berlin, Edinburgh, and soon to be Amsterdam, Lisbon and many more.At Wilde, we're not just another Aparthotel brand, we're a diverse and inclusive team that encourages you to bring your unique self to work. Our Irish...
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Spa Manager
6 meses atrás
Lisbon, Portugal Four Seasons Hotels and Resorts Tempo inteiroAbout Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with...
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Hospitality Quality and Compliance Strategist
4 meses atrás
Lisbon, Portugal Utopia Tempo inteiroWe are seeking a highly skilled and motivated Hospitality Quality and Compliance Strategist / Head of Product. This role requires a professional with extensive product creation and operational experience in hospitality projects, capable of assessing and influencing design from an operational perspective and building the luxurious product from scratch,...
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Assistant Branch Manager
Há 1 mês
Lisbon, Portugal Indie Campers Tempo inteiroTHE ROLE We’re looking for travel enthusiasts with a passion for guest service for our depot in Lisbon - Póvoa de Santa Iria . You’ll be the face of our company, reporting directly to the Senior Branch Manager, with the goal of ensuring an outstanding level of customer service, maintaining our fleet of campervans in top condition, and taking...
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Junior Lifestyle Manager
8 meses atrás
Lisbon, Portugal Quintessentially Tempo inteiroQuintessentially Portugal is currently looking for a full time Lifestyle Manager to our office in Lisbon, who will be required to provide a high-end service to all clients. DUTIES & RESPONSIBILITIES: Junior Lifestyle Manager duties to include, but not limited to: Provide lifestyle management services for the world’s most discerning people, through...
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Part-time local experience sharing
6 meses atrás
Lisbon, Portugal Triip Tempo inteiroJob Description Becoming Tour Guide, you COULD : WORK ON YOUR OWN SCHEDULE : You can choose your own working time. Triip is a global company so you could work anywhere you want. Every communication would be done by online. Every payment will be made through account on Paypal, Stripe, Western Union. LEAD YOUR OWN TOUR : You will get your own...
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Senior Clinical Data Manager
1 dia atrás
Lisbon, Portugal MAI Fortrea Development Limited Tempo inteiroAs a leading global contract research organization (CRO) with a passion for scientific rigor and decades of clinical development experience, Fortrea provides pharmaceutical, biotechnology, and medical device customers a wide range of clinical development, patient access, and technology solutions across more than 20 therapeutic areas. Conducting operations...
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Group Sales Executive
5 meses atrás
Lisbon, Portugal Marriott International Tempo inteiroPOSITION SUMMARY Contact appropriate individual or department (., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. Determine and give complimentaries to guests as gifts for their...
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Assistant Branch Manager
Há 1 mês
Lisbon, Portugal Indie campers Tempo inteiroABOUT USIndie Campers, the go-to campervan Marketplace, is on a mission of making road trips available to everyone. Thanks to its digital approach and customer-centric orientation, Indie Campers has developed a strong booking experience and high-quality road trips at affordable prices.With over one million nights rented through our travel platform, we have...
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Sales Manager
Há 1 mês
Lisbon, Portugal The Cloud One Tempo inteiroJob DescriptionAs a Sales Manager at The Cloud One Hotels, you're instrumental in launching our new lifestyle brand in the European market, actively contributing to our hotel's success. Your core duty involves building relationships with corporate clients. Leveraging your sales skills, profound local market insights, and personal network, you'll position The...
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Sales Manager
Há 1 mês
Lisbon, Portugal The Cloud One Lisbon Tempo inteiroSales ManagerJob DescriptionAs a Sales Manager at The Cloud One Hotels, you're instrumental in launching our new lifestyle brand in the European market, actively contributing to our hotel's success. Your core duty involves building relationships with corporate clients. Leveraging your sales skills, profound local market insights, and personal network, you'll...
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Waiter/Waitress – Varanda Restaurant
5 meses atrás
Lisbon, Portugal Four Seasons Hotels and Resorts Tempo inteiroAbout Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with...
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Estágio Profissional IEFP
5 meses atrás
Lisbon, Portugal Marriott International Tempo inteiroPOSITION SUMMARY Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions...
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Recepcionist (M/F/D) - ()
2 meses atrás
Lisbon, Portugal The Central House Tempo inteiroEmpresas: The Central House We believe in creating welcoming, fun and inspiring environments for our guests and team. We pride ourselves on being a team of globally minded, genuinely caring and friendly individuals. Its these values coupled with our unquenchable passion for service which created the unique culture that is TCH. We need a Receptionist...
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Recepcionist (m/f/d) - ()
Há 1 mês
Lisbon, Portugal The Central House Tempo inteiroEmpresas: The Central House We believe in creating welcoming, fun and inspiring environments for our guests and team. We pride ourselves on being a team of globally minded, genuinely caring and friendly individuals. Its these values coupled with our unquenchable passion for service which created the unique culture that is TCH. We need a Receptionist...