German-Speaking Support Specialist for German Bank in Lisbon
2 meses atrás
Description
Du hast eine stets kundenorientierte Kommunikationsweise sowie eine lösungsorientierte und selbstständige Arbeitsweise? Erster Ansprechpartner für Kunden zu sein, liegt dir im Blut? Gleichzeitig reizt dich das Ausland und du kannst dir vorstellen, deine berufliche Karriere in der malerischen Stadt Lissabon fortzuführen? Zum Unternehmen:Unser Partnerunternehmen ist ein globales Dienstleistungsunternehmen, das Kundenbetreuung, technischen Support, Vertriebsunterstützung und andere Business Process Outsourcing-Dienstleistungen anbietet. Das Unternehmen wurde im Jahr 2006 gegründet und hat seinen Hauptsitz in den USA. Concentrix hat Niederlassungen und Delivery Centers auf der ganzen Welt und bedient Kunden in verschiedenen Branchen, darunter Technologie, Telekommunikation, Finanzdienstleistungen, Einzelhandel und Gesundheitswesen. Ergreife die Möglichkeit und werde Teil eines multikulturellen Teams, einer schnelllebigen Umgebung und eines vielfältigen Pools von engagierten Projekten mit einigen der besten B2C- und B2B-Marken weltweit Zu deinem Aufgabenfeld:Serviceorientierter InboundBeantwortung von Kundenfragen und Ausführung von Bestellungen im Erstkontakt rund um den gesamten Service RetailHelfenbei der Einrichtung der Telefon-Banking-ID und T-PIN sowie der Postbank-App.Sperrung/Entsperrung/Umtausch der KarteErfassung von Phishing-FällenAnnahme von ZahlungsverkehrsaufträgenProduktinformationErfassung von Beschwerden Multilingual Jobs WorldwideWir sind eine führende, auf mehrsprachige und internationale Personalvermittlung spezialisierte Agentur, die mit Unternehmen aus der ganzen Welt zusammenarbeitet und die spannendsten Jobs mit den besten Talenten zusammenbringt.Wir, Multilingual Jobs Worldwide, haben Büros in Oslo, Tallinn, Malaga, Malta und Lissabon. Mit unseren mehr als 300 Partnern in über 30 Ländern haben wir bereits über 3000 Menschen geholfen, ihren Traumjob zu finden.
Requirements
Zu deinem Profil:Guter sprachlicher Ausdruck im Deutschen (kein Slang, richtige Artikel)Aktives ZuhörenGute BedarfsermittlungBereitschaft, auch schwierige Fälle im ersten Kontakt zu lösenStressresistenz **Alle Bewerber müssen einen EU-Pass oder eine gültige Aufenthaltsgenehmigung haben.
Offer
Zu unserem Angebot:Die Servicezeiten sind von Mo-Sa 8.00-17.00 Uhr.Überdurchschnittliche GehaltschancenKarrieremöglichkeiten innerhalb einer international aufgestellten FirmaRelocation-Unterstützung (4 Wochen Hotelunterkunft, Flugkostenrückerstattung, Bürokratie)Training & Onboarding Phase
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