Dutch Speaking Order Support Specialists
4 semanas atrás
Description
Dutch Speaking Order Support Specialists – Remote in PortugalRemote anywhere in Portugal€1298 per month grossOur client is recruiting Dutch Speaking Order Support Specialists, candidates can be located anywhere within Portugal mainland. Backoffice Responsibilities:The core of the role involves handling customer inquiries, including:Responding to inbound calls from customers who have replied to a callback request sent by our teamConducting outbound calls (when necessary) to clarify information with customers Job Responsibilities:Handle escalations from customer-facing colleagues and resolve complex issues related to online ordersEnsure swift and fast resolution of problems occurring during the lifetime of a web purchaseLiaise with partners to resolve issues and achieve customer satisfactionPerform investigations to make decisions that impact customer and partner relationshipsCommunicate with customers via phone and email to provide updates on issue resolution Requirements:Strong attention to detail and accuracy in performing tasks.Ability to work under strict regulations and protocolsAbility to investigate and resolve complex issuesStrong communication and customer service skillsAbility to work independently and make decisions that impact customer and partner relationshipsOverall, this role requires a high level of attention to detail, strong communication skills, and the ability to work independently to resolve complex issues.
Offer
€1,298 per month
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Dutch Speaking Order Support Specialists
2 meses atrás
Lisbon, Portugal Recruitment Direct Tempo inteiroDescription: Dutch Speaking Order Support Specialists – Remote in PortugalRemote anywhere in Portugal€1298 per month grossOur client is recruiting Dutch Speaking Order Support Specialists, candidates can be located anywhere within Portugal mainland. Backoffice Responsibilities:The core of the role involves handling customer inquiries,...
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Dutch Speaking Order Support Specialists
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Lisbon, Portugal Recruitment Direct Tempo inteiroDescription: Dutch Speaking Order Support Specialists – Remote in PortugalRemote anywhere in Portugal€1298 per month grossOur client is recruiting Dutch Speaking Order Support Specialists, candidates can be located anywhere within Portugal mainland. Backoffice Responsibilities:The core of the role involves handling customer inquiries,...
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