Transportation Customer Service Specialist in Lisbon

3 semanas atrás


Lisbon, Portugal Blu Selection Tempo inteiro

Your responsibilities and impact as a Transportation Specialist will be:

  • Being a mentor and presenting service information to the customers;

  • Providing the best possible answers and solutions to questions and concerns from customers in the way you are the most confident with: over the phone, via e-mail or social media;

  • Delivering calm and resourceful troubleshooting for customer queries regarding their customer experience;

  • Being in contact with other departments and redirecting related cases and issues to responsible departments

  • Ensuring and participating in the success of your department.


Is customer service a new field that you want to gain expertise and achieve your career goals? The good news is that this company is recruiting based on soft skills, regardless of your field of studies – they will train you in every aspect of the job.

What's un it for you?

  •  Type of contract: 12 months contract, limited but renewable

  • Working hours: full time (40h/week) on rotating shifts between 7am and 9:30pm

  • Salary conditions (*) – 2 options:

a) Including free accommodation (shared flat, all bills included): 950€ gross/month
 b) Excluding accommodation: 1400€ gross/month

  • For international candidates:

  •  
    • Reimbursement of your initial flight expenses after 9 month

    •  Airport pick up

  • Yearly two-way flight ticket back to your home country (within the EU)

  • Help in paperwork, opening bank account, etc. upon your arrival

  • Free Portuguese lessons, cooking classes, sport activities and social events organized by the company

  • Real career opportunities in different career paths

(*) Compensation during training period if successful (from 1 to 4 weeks): 50% of your hourly wages (lower taxes)

Skills, qualifications and interests you need to succeed in this role:

  •  A native level of German and at least a B2 level of English

  • Knowledge of the value and impact that a good customer experience can create

  • Being an attentive listener, comfortable and skilful at communicating with people

  • Having a drive for excellence and professionalism

  • Being a real team player and committed in your work

  • Excitement about intercultural communication and the expatriate lifestyle

  • Living in or willing to relocate to Lisbon for an international career and life experience

  • Having a valid Portuguese work permit (required).



  • Lisbon, Portugal Blu Selection Tempo inteiro

    Your responsibilities and impact as a Transportation Specialist will be: Being a mentor and presenting service information to the customers; Providing the best possible answers and solutions to questions and concerns from customers in the way you are the most confident with: over the phone, via e-mail or social media; Delivering calm and resourceful...


  • Lisbon, Portugal Blu Selection Tempo inteiro

    Your responsibilities and impact as a Transportation Specialist will be:Being a mentor and presenting service information to the customers;Providing the best possible answers and solutions to questions and concerns from customers in the way you are the most confident with: over the phone, via e-mail or social media;Delivering calm and resourceful...


  • Lisbon, Portugal Blu Selection Tempo inteiro

    Your responsibilities and impact as a B2 B Customer Service Agent will be: Assist customers via phone, email, and chat on all their queries related to their orders, subscriptions, and invoices. Deliver a high quality of service to ensure a superior customer experience. Follow up customer queries until they are fully resolved and meet commitments within...


  • Lisbon, Portugal Blu Selection Tempo inteiro

    Your responsibilities and impact as a B2B Customer Service Agent will be:Assist customers via phone, email, and chat on all their queries related to their orders, subscriptions, and invoices.Deliver a high quality of service to ensure a superior customer experience.Follow up customer queries until they are fully resolved and meet commitments within agreed...


  • Lisbon, Portugal Blu Selection Tempo inteiro

    Your responsibilities and impact as a Beauty Customer Service Agent will be: As a French Beauty Customer Service Agent, you are responsible for: Answering questions from customers regarding the products, orders, payment methods, or shipping, while always remaining calm and polite Handling emails to support customers Skills, qualifications, and interests you...


  • Lisbon, Portugal Blu Selection Tempo inteiro

    Your responsibilities and impact as a Customer Care Advisorwill be: Supporting clients’ activities by offering world-class service to their customers while working on projects of top prestigious and worldwide brands by Answering incoming queries from customers Identifying issues and provide solutions Ensuring high level of customer satisfaction Recording...


  • Lisbon, Portugal Cross Border Talents Tempo inteiro

    We are a globally recognized organization that provides top-notch customer service solutions for leading international brands. We are seeking a dedicated German-speaking Customer Advisor to join our energetic team in Lisbon, Portugal. Why Choose Portugal? Portugal boasts a rich blend of history, vibrant culture, and breathtaking natural scenery. Whether...


  • Lisbon, Portugal Blu Selection Tempo inteiro

    Your responsibilities and impact as a Beauty Customer Service Agent will be:As a French Beauty Customer Service Agent, you are responsible for:Answering questions from customers regarding the products, orders, payment methods, or shipping, while always remaining calm and politeHandling emails to support customersSkills, qualifications, and interests you need...


  • Lisbon, Portugal Blu Selection Tempo inteiro

    You are passionate about beauty and make-up and want to share your knowledge with other people?You are interested in being part of a multicultural team in a company that works alongside well-known?Do you want to relocate to the beautiful capital of Portugal – Lisbon?Then this could be the perfect opportunity for you to have the experience of a...


  • Lisbon, Portugal Blu Selection Tempo inteiro

    Ready to escape the cold and spend Christmas and New Year's in the sunny warmth of Lisbon? Imagine celebrating the festive season with mild temperatures, holiday markets, and vibrant Greek culture. Picture ringing in the New Year with fireworks over ancient landmarks and enjoying the Mediterranean lifestyle while working in one of Europe’s most exciting...


  • Lisbon, Portugal Blu Selection Tempo inteiro

    Ready to escape the cold and spend Christmas and New Year's in the sunny warmth of Lisbon? Imagine celebrating the festive season with mild temperatures, holiday markets, and vibrant Greek culture. Picture ringing in the New Year with fireworks over ancient landmarks and enjoying the Mediterranean lifestyle while working in one of Europe’s most exciting...


  • Lisbon, Portugal Blu Selection Tempo inteiro

    Ready to escape the cold and spend Christmas and New Year's in the sunny warmth of Lisbon? Imagine celebrating the festive season with mild temperatures, holiday markets, and vibrant Greek culture. Picture ringing in the New Year with fireworks over ancient landmarks and enjoying the Mediterranean lifestyle while working in one of Europe’s most exciting...


  • Lisbon, Portugal Blu Selection Tempo inteiro

    Your responsibilities and impact as a Customer Care Advisorwill be:Supporting clients’ activities by offering world-class service to their customers while working on projects of top prestigious and worldwide brands byAnswering incoming queries from customersIdentifying issues and provide solutionsEnsuring high level of customer satisfactionRecording data...


  • Lisbon, Portugal Cross Border Talents Tempo inteiro

    Join a leading global organization renowned for its exceptional customer service solutions provided to top international brands. We are looking for a motivated German-speaking Customer Advisor to join our dynamic team in Lisbon, Portugal. Why Choose Portugal? Portugal offers a unique blend of rich history, vibrant culture, and stunning natural beauty....


  • Lisbon, Portugal ADECCO RECURSOS HUMANOS Tempo inteiro

    Description Buongiorno! Parli italiano? Join our vibrant team in Lisbon as a Customer Support Specialist - Italian speaker! ☺ ???? What you'll do: You will be responsible for the contact with users who request a specific service (after 48 hours) or resume contact with previous users. You need to understand the real needs of...


  • Lisbon, Portugal Blu Selection Tempo inteiro

    Your responsibilities and impact as a Beauty Customer Service Agent will be:As a French Beauty Customer Service Agent, you are responsible for:Answering questions from customers regarding the products, orders, payment methods, or shipping, while always remaining calm and politeHandling emails to support customersSkills, qualifications, and interests you need...


  • Lisbon, Portugal Blu Selection Tempo inteiro

    Do you like to work in a city known for its café culture and have a passion for customer service or content moderation? Are you ready to work for top brands like Microsoft, Abercrombie & Fitch, and Pinterest? Then continue reading! ​ Your responsibilities and impact as a Customer Service Specialist: Providing the best possible answers and solutions to...


  • Lisbon, Portugal Blu Selection Tempo inteiro

    Do you like to work in a city known for its café culture and have a passion for customer service or content moderation? Are you ready to work for top brands like Microsoft, Abercrombie & Fitch, and Pinterest? Then continue reading!​Your responsibilities and impact as a Customer Service Specialist:Providing the best possible answers and solutions to...


  • Lisbon, Portugal Blu Selection Tempo inteiro

    Do you like to work in a city known for its café culture and have a passion for customer service or content moderation? Are you ready to work for top brands like Microsoft, Abercrombie & Fitch, and Pinterest? Then continue reading!Your responsibilities and impact as a Customer Service Specialist:Providing the best possible answers and solutions to...


  • Lisbon, Portugal Cross Border Talents Tempo inteiro

    We are seeking a motivated and customer-oriented individual to join our team as a Czech-speaking Customer Service Agent in Lisbon. As a Customer Service Agent, you will play a crucial role in ensuring a seamless and positive experience for our Czech-speaking customers. You will be responsible for addressing customer inquiries and resolving issues via...