Customer Care Advisor in Lisbon
4 semanas atrás
Supporting clients’ activities by offering world-class service to their customers while working on projects of top prestigious and worldwide brands by
Answering incoming queries from customers
Identifying issues and provide solutions
Ensuring high level of customer satisfaction
Recording data in the CRM system
Providing ad-hoc support
Being a team player and participate in the success of the team and project
Skills, qualifications and interests you need to succeed in this role:
A native level of German and at least a B2 level of English
Knowledge of the value and impact that a good customer experience can create Being an attentive listener, comfortable and skillful at communicating with people Having a drive for excellence and professionalism
Being a real team player and committed to your work
Excitement about intercultural communication and the expatriate lifestyle
Living in or willing to relocate to Lisbon for an international career and life experience
Having a valid Portuguese work permit (required).
What’s in it for you?
Long-term opportunity
Working hours in rotative shifts depending of the project
A package in line with the market: 1100€ gross / month x 14 months + up to 100€ / month performance bonus + meal vouchers of 7.23€ / workday + reimbursement of some transportation cost + Private Health Insurance and dental plan (after six months)
If you live outside Portugal: reimbursement (up to 400€) of initial flight ticket after 6 months within the company + 12 months of accommodation in shared flat provided by the company (rental fee to pay)
Opportunity to be part of a challenging and fast paced environment
Possibility to collaborate with some of the biggest brands in the industry
A multicultural and international environment
Fully paid training, professional development and career evolution
Your future Company: Started up by 2 French entrepreneurs in the year 2000, the Company has become an international Customer Experience Specialist, with a global presence and counting more than 50.000 employees. In their international hub in Lisbon, they are taking care of the customer service experiences on behalf of some of the world’s most progressive brands.
-
Lisbon, Portugal Cross Border Talents Tempo inteiroWe are seeking a motivated and customer-oriented individual to join our team as a Italian-speaking Customer Care Advisor in Lisbon. As a Customer Advisor Agent, you will play a crucial role in ensuring a seamless and positive experience for our Italian-speaking customers. You will be responsible for addressing customer inquiries and resolving issues via...
-
Working in Lisbon: Customer Care Advisor
4 semanas atrás
Lisbon, Portugal Blu Selection Tempo inteiroYour responsibilities and impact as a Customer Care Advisor will be:A native level of German and at least a B2 level of EnglishKnowledge of the value and impact that a good customer experience can createBeing an attentive listener, comfortable and skillful at communicating with peopleHaving a drive for excellence and professionalismBeing a real team player...
-
Customer care advisor in lisbon
4 semanas atrás
Lisbon, Portugal Blu Selection Tempo inteiroYour responsibilities and impact as a Customer Care Advisorwill be: Supporting clients’ activities by offering world-class service to their customers while working on projects of top prestigious and worldwide brands by Answering incoming queries from customers Identifying issues and provide solutions Ensuring high level of customer satisfaction Recording...
-
Working in Lisbon: Customer Care Advisor
6 meses atrás
Lisbon, Portugal Blu Selection Tempo inteiroHave you always dreamed of living in one of the most colourful and vibrant metropolises in Europe? Do you enjoy working with people and have excellent communication skills? You think in a problem-oriented way and can keep a cool head? Then put your skills to work in LisbonTasksYour responsibilities and impact as a Customer Care Advisor will be:A native level...
-
Lisbon, Portugal Blu Selection Tempo inteiroYour responsibilities and impact as a Customer Care Advisor will be:A native level of German and at least a B2 level of EnglishKnowledge of the value and impact that a good customer experience can createBeing an attentive listener, comfortable and skillful at communicating with peopleHaving a drive for excellence and professionalismBeing a real team player...
-
Italian Speaking Customer Advisor Agent in Lisbon
3 meses atrás
Lisbon, Portugal Cross Border Talents Tempo inteiroWe are seeking a motivated and customer-oriented individual to join our team as a Italian-speaking Customer Advisor Agent in Lisbon. As a Customer Advisor Agent, you will play a crucial role in ensuring a seamless and positive experience for our Italian-speaking customers. You will be responsible for addressing customer inquiries and resolving issues via...
-
Danish Speaking Customer Advisor in Lisbon
2 meses atrás
Lisbon, Portugal Cross Border Talents Tempo inteiroWe are seeking a motivated and customer-oriented individual to join our team as a Danish-speaking Customer Servide Advisor in Lisbon, Portugal. You will play a crucial role in ensuring a seamless and positive experience for our Danish-speaking customers. You will be responsible for addressing customer inquiries and resolving issues via e-mail/phone calls. ...
-
German-speaking Customer Advisor in Lisbon
4 meses atrás
Lisbon, Portugal Cross Border Talents Tempo inteiroJoin a leading global organization renowned for its exceptional customer service solutions provided to top international brands. We are looking for a motivated German-speaking Customer Advisor to join our dynamic team in Lisbon, Portugal. Why Choose Portugal? Portugal offers a unique blend of rich history, vibrant culture, and stunning natural beauty....
-
Customer care specialist in lisbon
Há 1 mês
Lisbon, Portugal Blu Selection Tempo inteiroYour responsibilities and impact as Customer Care Specialist will be: Satisfy Customers in different matters (phone, chat and E-Mail) Being responsible for the positive reputation of a major brand Acting in the interest of the customer and the company to resolve complaints mutually with a compromise Skills, qualifications and interests you need to succeed...
-
Lisbon, Portugal Cross Border Talents Tempo inteiroWe are seeking a motivated and customer-oriented individual to join our team as a Customer Advisor Representative in Lisbon, Portugal. The relocation package includes flight reimbursment, airport pick-up, option to have accommodation included and a paid flight to your home destination once a year. We are looking for any of the following languages at C1/C2...
-
Italian Customer Support Advisors
2 meses atrás
Lisbon, Portugal CBT Tempo inteiroCompany Overview: Join our dynamic and international team in Lisbon! We are a leading global company in the customer support industry, dedicated to providing exceptional service to our clients. We are currently looking for Italian-speaking Customer Support Advisors to join our team and help us deliver outstanding support to our Italian-speaking customers....
-
Medical product advisor in lisbon
3 semanas atrás
Lisbon, Portugal Blu Selection Tempo inteiroYour responsibilities and impact as a Medical Product Advisor will be: Taking care of inquiries from customers all about the Omnipod-Product, an Insulin Management System From responding to inbound calls, being responsible for orders, coordinating product shipment to customers Providing support and direction to customers, resolve their issues in a timely and...
-
Customer advisor for streaming platform in lisbon
3 semanas atrás
Lisbon, Portugal Blu Selection Tempo inteiroYour responsibilities and impact as a Customer Advisor for Streaming Platform will be: Answering incoming queries from customers via social media, email, chat and phone (70% written & 30% verbal support) Supporting customers with questions regarding their subscriptions, invoicing or troubleshooting Identifying issues and provide solutions Providing...
-
Customer Care Advisor
3 meses atrás
Lisbon, Portugal Blu Selection Tempo inteiroYour responsibilities and impact as a Customer Care Advisorwill be:Supporting clients’ activities by offering world-class service to their customers while working on projects of top prestigious and worldwide brands byAnswering incoming queries from customersIdentifying issues and provide solutionsEnsuring high level of customer satisfactionRecording data...
-
Customer Care Specialist in Lisbon
4 semanas atrás
Lisbon, Portugal Blu Selection Tempo inteiroYour responsibilities and impact as Customer Care Specialist will be:Satisfy Customers in different matters (phone, chat and E-Mail)Being responsible for the positive reputation of a major brandActing in the interest of the customer and the company to resolve complaints mutually with a compromiseSkills, qualifications and interests you need to succeed in...
-
Customer Support Advisor
Há 1 mês
Lisbon, Portugal Cross Border Talents Tempo inteiroPosition: Customer Support Advisor (European Portuguese) Location: Lisbon, Portugal Work Schedule: Full-time role (40 hours per week).Rotative shifts, including nights (Monday to Sunday).Two days off per week (rotative). Contract Duration: Initial contract of 6 months with the possibility of renewal. Compensation: Base Salary: €870 (14 payments over 12...
-
Lisbon, Portugal Cross Border Talents Tempo inteiroPosition: Customer Support Advisor (European Portuguese) Location: Lisbon, Portugal Work Schedule: Full-time role (40 hours per week).Rotating shifts, including nights (Monday to Sunday).Two days off per week (rotative). Contract Duration: Initial 6-month contract with the possibility of extension. Compensation: Base Salary: €870 (paid 14 times a...
-
Customer Advisor for Streaming Platform in Lisbon
4 semanas atrás
Lisbon, Portugal Blu Selection Tempo inteiroYour responsibilities and impact as a Customer Advisor for Streaming Platform will be:Answering incoming queries from customers via social media, email, chat and phone (70% written & 30% verbal support)Supporting customers with questions regarding their subscriptions, invoicing or troubleshootingIdentifying issues and provide solutionsProviding help with...
-
Pinterest customer advisor in lisbon
Há 1 mês
Lisbon, Portugal Blu Selection Tempo inteiroYour responsibilities and impact as a Customer Service Agent will be: Being a mentor and presenting product/service information to the customers Providing the best possible answers and solutions to questions and concerns from customers in the way you are the most confident with: over the phone, via e-mail or social media Delivering calm and resourceful...
-
Customer Care Associate
4 meses atrás
Lisbon, Portugal Blu Selection Tempo inteiroPassionate about Customer Care and looking for a new challenge in vibrant Lisbon? Be responsible for the needs of the customers and find the best solution to make them happy again. Our client is looking for a Customer Service Specialist for the retail sector specialising in luxury products. This is a leading sleep company selling high quality mattresses and...