Customer advisor for streaming platform in lisbon

3 semanas atrás


Lisbon, Portugal Blu Selection Tempo inteiro
Your responsibilities and impact as a Customer Advisor for Streaming Platform will be: Answering incoming queries from customers via social media, email, chat and phone (70% written & 30% verbal support) Supporting customers with questions regarding their subscriptions, invoicing or troubleshooting Identifying issues and provide solutions  Providing help with regards to software functionality Ensuring high level of customer satisfaction  Recording data in the CRM system Providing ad-hoc support Being a team player and participate in the success of the team and project What’s in it for you? Working hours: Monday to Sunday 8 AM to 9 PM (8 hours) A package in line with the market: 1100€ gross/month (paid 14x) + up to 100€ / month performance bonus + meal vouchers of 7.23€ / workday + reimbursement of some transportation cost + Private Health Insurance and dental plan (after six months) If you live outside Portugal: reimbursement (up to 400€) of the initial flight ticket after 6 months within the company + 12 months of accommodation in a shared flat provided by the company (rental fee to pay) WFH possible  Opportunity to be part of a challenging and fast-paced environment Possibility to collaborate with some of the biggest brands in the industry A multicultural and international environment Fully paid training, professional development, and career evolution The Company.
Started up by 2 French entrepreneurs in the year 2000, the Company has become an international Customer Experience Specialist, with a global presence and counting more than 50.000 employees.
In their international hub in Lisbon, they are taking care of the customer service experiences on behalf of some of the world’s most progressive brands.
Skills, qualifications, and interests you need to succeed in this role: The company is recruiting on soft skills, regardless of your field of studies they will train you on every aspect of the job.
Are you customer service oriented, have good communication skills, are proactive and a team player? Then they might have an opportunity for you to join them You are a native German speaker (this is a must) + a good level of English  You are looking for a job opportunity abroad You are motivated and committed to your work You have no trouble with writing in German You are a team player and willing to work with many other nationalities A sales/ Commercial background is a plus Previous experience in Customer Service or credit recovery experience is a plus

  • Lisbon, Portugal Blu Selection Tempo inteiro

    Your responsibilities and impact as a Customer Advisor for Streaming Platform will be:Answering incoming queries from customers via social media, email, chat and phone (70% written & 30% verbal support)Supporting customers with questions regarding their subscriptions, invoicing or troubleshootingIdentifying issues and provide solutionsProviding help with...


  • Lisbon, Portugal Blu Selection Tempo inteiro

    Your responsibilities and impact as a Customer Advisor for Streaming Platform will be:Answering incoming queries from customers via social media, email, chat and phone (70% written & 30% verbal support)Supporting customers with questions regarding their subscriptions, invoicing or troubleshootingIdentifying issues and provide solutions Providing help with...


  • Lisbon, Portugal Blu Selection Tempo inteiro

    Do you want to work with a company which is shaping the future of our global entertainment? Then you should apply to this great experience in Lisbon!You would work in a fast-paced and high performing work environment with super colleagues.TasksYour responsibilities and impact as a Customer Advisor for Streaming Platform will be:Answering incoming queries...


  • Lisbon, Portugal Blu Selection Tempo inteiro

    Do you want to work with a company which is shaping the future of our global entertainment? Then you should apply to this great experience in Lisbon!You would work in a fast-paced and high performing work environment with super colleagues.TasksYour responsibilities and impact as a Customer Advisor for Streaming Platform will be:Answering incoming queries...


  • Lisbon, Portugal Blu Selection Tempo inteiro

    Do you want to work with a company which is shaping the future of our global entertainment? Then you should apply to this great experience in Lisbon!You would work in a fast-paced and high performing work environment with super colleagues.TasksYour responsibilities and impact as a Customer Advisor for Streaming Platform will be:Answering incoming queries...


  • Lisbon, Portugal Eco Plus Solutions AB Tempo inteiro

    Situated in the heart of Lisbon, we are pioneers in the streaming industry, dedicated to delivering exceptional customer advisory services. Our diverse and innovative team thrives on creativity, ensuring that our subscribers receive not just support but also an unparalleled streaming experience. As a Dutch-Speaking Customer Advisor, you’ll become an...


  • Lisbon, Portugal Blu Selection Tempo inteiro

    Your responsibilities and impact as Customer Service for Streaming Platform will be: Assist viewers through phone and/or chat regarding different queries Provide account and application support to viewers namely with regards to software functionality Provide technical support and troubleshooting of system configurations and network settings Provide accurate...


  • Lisbon, Portugal Cognizant Technology Solutions Tempo inteiro

    Description Embrace the future!Recently, we have seen streaming companies and websites taking viewers from classical TV into new services and devices. This project is a support line for one of these services - the best-loved video streaming website in the world.You will be part of a multicultural team based in Lisbon, where you will provide...


  • Lisbon, Portugal Cognizant Technology Solutions Tempo inteiro

    Description Embrace the future!Recently, we have seen streaming companies and websites taking viewers from classical TV into new services and devices. This project is a support line for one of these services - the best-loved video streaming website in the world.You will be part of a multicultural team based in Lisbon, where you will provide...


  • Lisbon, Portugal Blu Selection Tempo inteiro

    Your responsibilities and impact as Customer Service for Streaming Platform will be:Assist viewers through phone and/or chat regarding different queriesProvide account and application support to viewers namely with regards to software functionalityProvide technical support and troubleshooting of system configurations and network settingsProvide accurate and...


  • Lisbon, Portugal Filipa Santos Atlean World Tempo inteiro

    Klantenservice voor een streamingplatform / Customer Support Representative for a streaming platform:::::::::::::::::::::::::::::::::::::::::::::::::::DescriptionAtlean World is an International Recruitment company that aims to promote multicultural environments as the new reality. We specialize in multilingual markets making the candidate's recruitment...


  • Lisbon, Portugal Blu Selection Tempo inteiro

    Your responsibilities and impact as Customer Service for Streaming Platform will be:Assist viewers through phone and/or chat regarding different queriesProvide account and application support to viewers namely with regards to software functionalityProvide technical support and troubleshooting of system configurations and network settingsProvide accurate and...


  • Lisbon, Portugal Cross Border Talents Tempo inteiro

    Italian-Speaking Customer Service Representative for Streaming Platform Location: Lisbon, Portugal (On-Site) Start Date: July 31, 2024 Position Overview: We are seeking a highly motivated and customer-focused Italian-speaking Customer Service Representative to join our team at a leading Streaming Platform in Lisbon. As a Customer Service Representative, you...


  • Lisbon, Portugal Blu Selection Tempo inteiro

    Your responsibilities and impact as a Streaming Platform Experience Advocate will be: Supporting clients’ activities by offering world-class service to their customers while working on projects of top prestigious and worldwide brands by: Answering incoming queries from customers via phone, email and chat Identifying issues and provide solutions  Ensuring...


  • Lisbon, Portugal Cross Border Talents Tempo inteiro

    We are seeking a motivated and customer-oriented individual to join our team as a Italian-speaking Customer Advisor Agent in Lisbon. As a Customer Advisor Agent, you will play a crucial role in ensuring a seamless and positive experience for our Italian-speaking customers. You will be responsible for addressing customer inquiries and resolving issues via...


  • Lisbon, Portugal Blu Selection Tempo inteiro

    Your responsibilities and impact as a Streaming Platform Experience Advocate will be: Supporting clients’ activities by offering world-class service to their customers while working on projects of top prestigious and worldwide brands by:Answering incoming queries from customers via phone, email and chatIdentifying issues and provide solutionsEnsuring high...


  • Lisbon, Portugal Cross Border Talents Tempo inteiro

    We are seeking a motivated and customer-oriented individual to join our team as a Italian-speaking Customer Care Advisor in Lisbon. As a Customer Advisor Agent, you will play a crucial role in ensuring a seamless and positive experience for our Italian-speaking customers. You will be responsible for addressing customer inquiries and resolving issues via...


  • Lisbon, Portugal Cross Border Talents Tempo inteiro

    We are seeking a motivated and customer-oriented individual to join our team as a Danish-speaking Customer Servide Advisor in Lisbon, Portugal. You will play a crucial role in ensuring a seamless and positive experience for our Danish-speaking customers. You will be responsible for addressing customer inquiries and resolving issues via e-mail/phone calls. ...


  • Lisbon, Portugal Filipa Santos Atlean World Tempo inteiro

    Atlean World is an International Recruitment company that aims to promote multicultural environments as the new reality. We specialize in multilingual markets making the candidate's recruitment journey smoother and more enjoyable.Your Next Job, Without Boundaries!We are offering a great work experience in Lisbon, Portugal for a role as a Video Streaming...


  • Lisbon, Portugal Blu Selection Tempo inteiro

    Your responsibilities and impact as a Streaming Platform Experience Advocate will be:Supporting clients’ activities by offering world-class service to their customers while working on projects of top prestigious and worldwide brands by:Answering incoming queries from customers via phone, email and chatIdentifying issues and provide solutions Ensuring high...