Customer Support Agent
2 semanas atrás
Are you fluent in both German and English ? Are you looking to grow professionally while working from the comfort of your home in Portugal ? We’re recruiting on behalf of one of Switzerland’s largest telecommunications companies , and we’re looking for motivated professionals to join their Customer Retention Team — remotely . If you’re ready for a new challenge, bring your talent and join us Responsibilities As a Customer Support Agent in the retention line, your primary mission is to retain customers and ensure their satisfaction by: Addressing customer complaints, billing issues, and service concerns Identifying cancellation reasons and proposing tailored solutions Offering promotions, discounts, or upgrades to maintain customer loyalty Creating a positive customer experience and reinforcing brand trust ✅ Requirements Fluency in German and English (spoken and written) Strong communication and persuasion skills Previous sales experience is a plus Call center or customer service experience Solution-oriented mindset and customer-centric approach Strong PC literacy and ability to work with various systems Residency in Portugal and ability to work remotely Commitment to a long-term project What We Offer Full paid training (1 month): Monday to Friday, 8am to 4pm Base salary : €900 gross/month ×14 Performance bonus : up to €360/month ×12 Language allowance : €150/month (English) + €350/month (German) ×13 Meal allowance : €9.60/day worked ×11 months Flex work allowance : €60/month ×11 Health insurance starting from the 3rd month Fully remote position with all equipment provided Location: Anywhere in Portugal (Remote) Ready to deliver exceptional service and thrive in a dynamic international environment? Apply now and let’s build your future together Randstad's mission is to become the most equitable and specialised talent company in the world, so we reiterate that we welcome people with a wide range of skills and experience. We are committed to ensuring that our recruitment and hiring process meets the needs of all people. If you need to make any adjustments to make your application or interview more comfortable, please don't hesitate to let our recruitment consultants know.
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Customer Support Agent
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Porto, Portugal Cbtalents Tempo inteiroWork & Travel Opportunity in Greece – Customer Support Agent Location: Greece (Athens or Work From Anywhere in Greece) Position: Customer Support Agent Language: Spanish Work Schedule: Monday – Friday | 10:00 – 01:00 (diverse shifts between these hours) Contract Type: Full-time Remote Option: YES (WAH – Work At Home Available) Job Description We are...
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Customer Support Agent
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Porto, Portugal SPIC AND SPAN. Home & Office Cleaning Tempo inteiroJob Title: Customer Support Agent **Venture**: SPIC AND SPAN. Home & Office Cleaning **Location**: Remote (GMT to GMT+3) **About Us**: SPIC AND SPAN. Home & Office Cleaning is an online marketplace platform that connects customers with professional cleaning services across selected EU countries. We facilitate access to top-notch cleaning services for...
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Russian Customer Support Agent
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Porto, Portugal Munay Tempo inteiroWe're seeking for a Customer Support Agent to join our Porto-based team. This role blends marketing insight with hands-on customer care, supporting clients through their digital advertising journey. Key Responsibilities Efficiently handle incoming support inquiries (non-voice - via chat and/or ticket) with accuracyFollow standard operating procedures...
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Italian-Speaking Customer Support Agent
3 semanas atrás
Porto, Portugal Jujur Tempo inteiroA staffing and recruiting company is seeking a Customer Service Agent fluent in Italian to enhance customer satisfaction and build relationships. The role involves responding to inquiries, resolving complaints, and processing orders. Applicants should have proven customer support experience and excellent communication skills. This position offers the chance...
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Italian Customer Support Agent
2 semanas atrás
Porto, Portugal Velenosi & Meredith Consulting Tempo inteiroItalian Customer Support Agent - Remote Portugal - Relocation Job Openings Italian Customer Support Agent - Remote Portugal - Relocation About the job Italian Customer Support Agent - Remote Portugal - Relocation Job Opportunity: Italian-Speaking Customer Support Advisors Remote from Portugal (with Relocation) Start Date: 5 June Location: Portugal...
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Customer Support Agent
1 semana atrás
Aeroporto Francisco Sá Carneiro Porto, Portugal HBK Tempo inteiroThis job will provide you with an opportunity to further your career alongside some of the best and most passionate technology experts from around the world in a leading company within the test, measurement and data analytics industry. You will be a strong contributor collaborating closely with colleagues from various business functions. At HBK, we live up...
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German Customer Support Agent fully remote
2 semanas atrás
Porto, Portugal Velenosi&Meredith Tempo inteiroWe are hiring German-speaking Customer Support Agents for a fully remote position in Portugal. What We Offer Permanent contract with stability and career growth2000€ signing bonusCompetitive salary with night shift bonuses (24/7 schedule)40 hours per week with always two consecutive days offPaid training to ensure your successWork from the comfort of your...
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German Customer Support Agent fully remote
2 semanas atrás
Porto, Portugal Velenosi&Meredith Tempo inteiroWe are hiring German-speaking Customer Support Agents for a fully remote position in Portugal. What We Offer Permanent contract with stability and career growth 2000€ signing bonus Competitive salary with night shift bonuses (24/7 schedule) 40 hours per week with always two consecutive days off Paid training to ensure your success Work from the comfort of...
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Delagroup: Customer Support Agent Italiano
Há 6 horas
Porto, Portugal DELAgroup Tempo inteiroDELAgroup sta cercando un Customer Support Agent per un prestigioso cliente. - Residenza in Portogallo (qualsiasi zona del paese) - Livello di inglese C1 o C2 (fattore eliminatorio) - Madrelingua italiano (fattore eliminatorio) - Esperienza o voglia di lavorare in un ambiente di contact center - Esperienza nell'assistenza clienti tramite comunicazione...
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German Customer Support Agent fully remote
2 semanas atrás
Porto, Porto, Portugal Velenosi&Meredith Tempo inteiroWe are hiring German-speaking Customer Support Agents for a fully remote position in Portugal.What We Offer Permanent contract with stability and career growth2000€ signing bonusCompetitive salary with night shift bonuses (24/7 schedule)40 hours per week with always two consecutive days offPaid training to ensure your successWork from the comfort of your...
