Swedish Customer Advisor in Lisbon

2 semanas atrás

Lisbon, Portugal Cross Border Talents Tempo inteiro

Grow Your Career in Customer Support Are you passionate about helping others and making a real difference in their day-to-day experience? We're looking for a motivated and customer-focused Customer Support Specialist to join our dynamic team. If you thrive in fast-paced environments and enjoy meaningful interactions, this role could be your next step forward. Role Overview: As a Customer Support Specialist, you’ll assist users through phone, chat, email, and social media, addressing inquiries related to accounts, payments, and technical issues. Your goal will be to deliver a seamless and satisfying support experience with every interaction. Key Responsibilities: Deliver outstanding customer service across various communication channels Assist users with tasks like account setup, verification, login issues, and payment troubleshooting Resolve technical problems quickly and professionally Serve as a reliable contact point, particularly for customers in the sports sector Build trust by communicating with empathy, patience, and clarity Adhere to company standards to ensure consistent service quality Offer suggestions for process improvements and customer journey enhancements Requirements: Fluent in Swedish (C2 level)Fluent in English (B2 level)EU Citizenship or Portuguese Residency Card0-1 year of experience in customer supportStrong leadership, analytical, and communication skillsEagerness to learn and grow Why Join Us: Competitive Salary: We offer attractive compensation that reflects your skills and experience, recognizing and rewarding your contributionsMeal Allowance: Enjoy a meal allowance to keep you energized during working hoursHealth and Life Insurance: Benefit from comprehensive coverage to support your well-being.Onsite Work: Engage and grow in a collaborative office environmentRelocation Package: Receive support if relocating to ensure a smooth transition Ready to take on this exciting opportunity? Apply today, and let’s connect

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