German-speaking Customer Support Agent for Lisbon

2 semanas atrás

Lisbon, Portugal The lemon Consulting Tempo inteiro

Position: Customer Support Agent Location: Lisbon, Portugal Employment type: Full-time. DUTIES AND RESPONSIBILITIES: Communicate with customers using various channels (telephone, email and chat)Ensure customer satisfaction and provide professional customer supportHandle customer complaints, provide appropriate solutions and alternatives within the time limits and followIdentify the issue the client is facing, troubleshoot and provide the solutionIdentify when the issue should be re-assigned to another department or more senior representativeCollaborate with other specialists to solve or properly close help ticketsDocument each action taken and categorize cases and possible bugs, so that our engineering team can address themMaintain and update all job-related administrative forms REQUIREMENTS: Native/fluent in German, both oral and written. Fluent in English (at least B2 level)Possess excellent writing and verbal communication skills to simplify technical language for non-technical users Resourceful and stress resilient personality that can adapt and remain calm in all situationsAbility to meet tight deadlines with minimum supervision and in timely mannerAbility to work independently, while being team player at the same time. OFFER: Excellent remuneration package based on experience, skills and performanceBe part of a dynamic and creative team with positive and friendly atmosphereGuidance and tools to reach your full potentialMeal allowanceShifts on weekly rotation with colleagues covering line opening hours from Monday to Sunday, 8 AM and 12 PMTransportation allowancePrivate health insuranceYearly performance bonusRelocation allowance and assistance in finding accommodation

  • Customer Service Agent

    2 semanas atrás

    Lisbon, Portugal Cbtalents Tempo inteiro

    We are currently looking for a German-speaking Customer Service Agent to join an on-site team based in central Lisbon. This is a full-time opportunity offering a stable Monday-to-Friday schedule and the chance to work in an international, customer-focused environment. Purpose of the Role You would be joining a global team supporting one of the world's...

  • German speakers- Customer Support- Lisbon

    3 semanas atrás

    Lisbon, Portugal Cross Border Talents Tempo inteiro

    About the role We are looking for a German-speaking Customer Support Representative to join an international team based on-site in Lisbon. You will be responsible for delivering high-quality support and ensuring an excellent customer experience for German-speaking clients. Responsibilities Provide customer support in German via phone, email, or chat Assist...

  • German-Speaking Customer Support

    3 semanas atrás

    Lisbon, Portugal Cross Border Talents Tempo inteiro

    We are currently hiring German-speaking professionals for multiple international projects based on-site in Lisbon, Portugal. These roles cover customer support, business support, sales-oriented assistance, digital environments, and fraud prevention, depending on your background and experience. As part of an international and multicultural team, you will...

  • Customer Support Agent with German

    3 semanas atrás

    Lisbon, Portugal Wibit Consulting & Services (WibitCS) Tempo inteiro

    🚀 Join a leading multinational tech company and provide top-tier support to premium members of a global streaming platform! We’re looking for a German-speaking Customer Support Agent to help users resolve issues, provide expert assistance, and ensure a seamless customer experience.📍 Location: Lisbon (Santos), Portugal 💼 Employment Type: Full-time...

  • German-Speaking Support Specialist in Lisbon

    3 semanas atrás

    Lisbon, Portugal Cbtalents Tempo inteiro

    Location: Lisbon, Portugal (On-site) Start Date: 08-January-2026 We are seeking a highly motivated and customer-focused individual to join our international team in Lisbon as a German-Speaking Technical Support Specialist. You will be the primary point of contact for our German-speaking user base, providing high-quality technical assistance and ensuring a...

  • German-Speaking Support Specialist in Lisbon

    1 semana atrás

    Lisbon, Portugal Cbtalents Tempo inteiro

    Location: Lisbon, Portugal (On-site) Start Date: 08-January-2026 We are seeking a highly motivated and customer-focused individual to join our international team in Lisbon as a German-Speaking Technical Support Specialist. You will be the primary point of contact for our German-speaking user base, providing high-quality technical assistance and ensuring a...

  • Customer Support Specialist

    1 semana atrás

    Lisbon, Portugal Cross Border Talents Tempo inteiro

    Role Overview We are looking for a German-speaking Customer Support Specialist to join an international customer service team supporting end-users of a leading telecommunications service provider. In this role, you will assist customers across multiple channels, providing guidance on subscriptions, billing inquiries, and basic technical troubleshooting...

  • German Speaker Customer Support Agent | Lisbon

    2 semanas atrás

    Lisbon, Portugal The lemon Consulting Tempo inteiro

    Position: Customer Support Specialist Location: Lisbon, Portugal Employment type: Full-time DUTIES AND RESPONSIBILITIES: Assist customers of a video streaming platform using multiple channels as assigned depending on the need (incoming telephone calls, emails and chat)Identify issues the clients are facing, handle complaints, provide solutions and...

  • German-Speaking Customer Advisor

    3 semanas atrás

    Lisbon, Portugal Cbtalents Tempo inteiro

    Start Date: January 8, 2026 Location: Lisbon, Portugal (On-site) Are you a highly motivated and customer-focused individual with fluent German and English skills? Join our dynamic, international team in the vibrant city of Lisbon as a German-Speaking Customer Advisor! This is a fantastic opportunity to start or advance your career in a supportive environment...

  • German-Speaking Customer Advisor

    1 semana atrás

    Lisbon, Portugal Cbtalents Tempo inteiro

    Start Date: January 8, 2026 Location: Lisbon, Portugal (On-site) Are you a highly motivated and customer-focused individual with fluent German and English skills? Join our dynamic, international team in the vibrant city of Lisbon as a German-Speaking Customer Advisor! This is a fantastic opportunity to start or advance your career in a supportive environment...