German-Speaking Support Specialist in Lisbon
Há 3 horas
Location: Lisbon, Portugal (On-site) Start Date: 08-January-2026 We are seeking a highly motivated and customer-focused individual to join our international team in Lisbon as a German-Speaking Technical Support Specialist. You will be the primary point of contact for our German-speaking user base, providing high-quality technical assistance and ensuring a seamless experience with our leading search engine platform. Key Responsibilities Front-Line Technical Support: Serve as the first point of contact for German-speaking users, providing professional and timely technical support via phone, email, and chat.Troubleshooting and Resolution: Diagnose and resolve technical and account-related issues on our search engine platform, including but not limited to, login problems, general usage queries, and basic software/system troubleshooting.Customer Guidance: Guide users through step-by-step solutions, product configurations, and feature usage in a clear and easy-to-understand manner.Documentation: Accurately document all customer interactions, technical issues, and resolutions in the internal ticketing system to maintain a comprehensive knowledge base.Issue Escalation: Identify and escalate complex or unresolved issues to the appropriate senior technical teams for advanced support when necessary.Product Knowledge: Maintain a high level of expertise regarding the search engine's features, updates, and technical specifications. Requirements Must-Have Qualifications Language Proficiency:Fluent German (C1/C2 level) is mandatory, with excellent verbal and written communication skills.English proficiency at B2 level is required for internal communication, training, and system documentation.Work Eligibility: Candidates must hold one of the following valid documents:EU Citizenship/PassportValid Residency Card for Portugal (valid for more than one year)Refugee Card Good-to-Have Skills Previous experience in a Technical Support, Customer Service, or Call Center environment is a plus, but not mandatory. Full, paid training will be provided.A strong affinity for technology and a willingness to learn new software and systems quickly.Excellent problem-solving and analytical skills with a proactive approach.Strong interpersonal skills and a customer-centric attitude. Compensation & Working Conditions Contract: Full-Time, On-Site position in Lisbon.Working Hours (Rotational Shifts):Monday to Friday: 08:00 AM to 08:00 PMSaturday and Sunday: 08:00 AM to 05:00 PMDays Off: 2 rotational days off per week.Salary and Benefits:Competitive Salary PackagePerformance-based BonusesTransport AllowancePrivate Health InsuranceComprehensive paid trainingClear pathways for Career Growth and professional developmentModern work environment with all necessary equipment provided by the company. Join our diverse and dynamic team in the vibrant city of Lisbon and kick-start your international career
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German-Speaking Support Specialist in Lisbon
1 semana atrás
Lisbon, Portugal Cbtalents Tempo inteiroLocation: Lisbon, Portugal (On-site) Start Date: 08-January-2026 We are seeking a highly motivated and customer-focused individual to join our international team in Lisbon as a German-Speaking Technical Support Specialist. You will be the primary point of contact for our German-speaking user base, providing high-quality technical assistance and ensuring a...
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German-Speaking Support Specialist in Lisbon
1 semana atrás
Lisbon, Portugal Cbtalents Tempo inteiroLocation: Lisbon, Portugal (On-site) Start Date: 08-January-2026 We are seeking a highly motivated and customer-focused individual to join our international team in Lisbon as a German-Speaking Technical Support Specialist. You will be the primary point of contact for our German-speaking user base, providing high-quality technical assistance and ensuring a...
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German Speaking B2B Advertising Support Specialist
1 semana atrás
Lisbon, Portugal Kats Recruitment Tempo inteiroB2B Advertising Support Specialist – German Location: Lisbon, Portugal Office-based role — Relocation required Introduction We are looking for a German-speaking B2B Advertising Support Specialist to join a digital advertising operations team in Lisbon, Portugal. In this role, you will support business clients with advertising solutions and...
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German-Speaking B2b Support Specialist
Há 7 dias
Lisbon, Portugal Cross Border Talents Tempo inteiroAre you a fluent German speaker looking to build an international career while living in one of Europes most inspiring capital cities? We are looking for a German-Speaking Customer Support Specialist to join a growing international team based in Lisbon. This is your opportunity to combine professional development with an outstanding quality of life in a city...
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Lisbon, Portugal Avatar International SA Tempo inteiroA global customer experience leader based in Lisbon is seeking a German Speaking Tech Support Specialist. The role involves assisting customers with technology issues through various channels while keeping up with the latest trends. The position offers an annual salary of €18,325, along with a food allowance and health care benefits. Ideal candidates are...
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German-Speaking Customer Support
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German-Speaking Customer Support Role – Lisbon, Portugal
1 semana atrás
Lisbon, Portugal Nordicrecruiters Tempo inteiroAre you a fluent German speaker looking to build an international career while living in one of Europes most inspiring capital cities? We are looking for a German-Speaking Customer Support Specialist to join a growing international team based in Lisbon. This is your opportunity to combine professional development with an outstanding quality of life in a city...
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German Digital marketing specialist in lisbon
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German speaker support roles in Lisbon
1 semana atrás
Lisbon, Portugal Cross Border Talents Tempo inteiroAre you ready to put your German at C2 level and English at B2 level skills to work all while enjoying the sunny vibes of Lisbon? Were on the hunt for motivated and solution-driven Customer Service Specialists to join a buzzing e-commerce support team right in the heart of this vibrant city. Your mission, should you choose to accept it:Work on-site with...
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German speaker support roles in Lisbon
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Lisbon, Portugal Cross Border Talents Tempo inteiroAre you ready to put your German at C2 level and English at B2 level skills to work all while enjoying the sunny vibes of Lisbon? Were on the hunt for motivated and solution-driven Customer Service Specialists to join a buzzing e-commerce support team right in the heart of this vibrant city. Your mission, should you choose to accept it:Work on-site with...
