German-Speaking Support Specialist in Lisbon
Há 5 dias
Location: Lisbon, Portugal (On-site) Start Date: 08-January-2026 We are seeking a highly motivated and customer-focused individual to join our international team in Lisbon as a German-Speaking Technical Support Specialist. You will be the primary point of contact for our German-speaking user base, providing high-quality technical assistance and ensuring a seamless experience with our leading search engine platform. Key Responsibilities Front-Line Technical Support: Serve as the first point of contact for German-speaking users, providing professional and timely technical support via phone, email, and chat.Troubleshooting and Resolution: Diagnose and resolve technical and account-related issues on our search engine platform, including but not limited to, login problems, general usage queries, and basic software/system troubleshooting.Customer Guidance: Guide users through step-by-step solutions, product configurations, and feature usage in a clear and easy-to-understand manner.Documentation: Accurately document all customer interactions, technical issues, and resolutions in the internal ticketing system to maintain a comprehensive knowledge base.Issue Escalation: Identify and escalate complex or unresolved issues to the appropriate senior technical teams for advanced support when necessary.Product Knowledge: Maintain a high level of expertise regarding the search engine's features, updates, and technical specifications. Requirements Must-Have Qualifications Language Proficiency:Fluent German (C1/C2 level) is mandatory, with excellent verbal and written communication skills.English proficiency at B2 level is required for internal communication, training, and system documentation.Work Eligibility: Candidates must hold one of the following valid documents:EU Citizenship/PassportValid Residency Card for Portugal (valid for more than one year)Refugee Card Good-to-Have Skills Previous experience in a Technical Support, Customer Service, or Call Center environment is a plus, but not mandatory. Full, paid training will be provided.A strong affinity for technology and a willingness to learn new software and systems quickly.Excellent problem-solving and analytical skills with a proactive approach.Strong interpersonal skills and a customer-centric attitude. Compensation & Working Conditions Contract: Full-Time, On-Site position in Lisbon.Working Hours (Rotational Shifts):Monday to Friday: 08:00 AM to 08:00 PMSaturday and Sunday: 08:00 AM to 05:00 PMDays Off: 2 rotational days off per week.Salary and Benefits:Competitive Salary PackagePerformance-based BonusesTransport AllowancePrivate Health InsuranceComprehensive paid trainingClear pathways for Career Growth and professional developmentModern work environment with all necessary equipment provided by the company. Join our diverse and dynamic team in the vibrant city of Lisbon and kick-start your international career
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German-Speaking Support Specialist in Lisbon
Há 3 horas
Lisbon, Portugal Cbtalents Tempo inteiroLocation: Lisbon, Portugal (On-site) Start Date: 08-January-2026 We are seeking a highly motivated and customer-focused individual to join our international team in Lisbon as a German-Speaking Technical Support Specialist. You will be the primary point of contact for our German-speaking user base, providing high-quality technical assistance and ensuring a...
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Lisbon, Portugal Cross Border Talents Tempo inteiroMarketing Customer Service Specialist – German Speaking (Social Media & B2B Support) Location: Lisbon, Portugal (On-site) Contract Type: 6-month contract Start: ASAP Work Model: Onsite only About the Role We are looking for a German-speaking Customer Service Specialist to support our client’s B2B advertisers on one of the world’s leading social...
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Lisbon, Portugal Cross Border Talents Tempo inteiroMarketing Customer Service Specialist – German Speaking (Social Media & B2B Support) Location: Lisbon, Portugal (On-site) Contract Type: 6-month contract Start: ASAP Work Model: Onsite only About the Role We are looking for a German-speaking Customer Service Specialist to support our client’s B2B advertisers on one of the world’s leading social...
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Lisbon, Portugal Cross Border Talents Tempo inteiroAre you a natural communicator who loves helping people? Do you want to work in a vibrant, multicultural environment where your language skills make a real difference? This is your chance to join a global company in sunny Lisbon as a German-Speaking Customer Support Specialist, providing top-notch assistance to international clients. What You´ll Do: Be...
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Lisbon, Portugal Cross Border Talents Tempo inteiroGerman Gaming Support Specialist Full-Time | Hybrid in Lisbon, Portugal Location: Lisbon, Portugal | Language: German Turn your passion for gaming into a career while living in one of Europes most exciting coastal capitals! If helping fellow gamers, troubleshooting like a pro, and working on the worlds coolest gaming platform sounds like your thing, then...
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Lisbon, Portugal Cross Border Talents Tempo inteiroStellenanzeige: Programmatic Specialist (Deutschsprachig) Lissabon oder Remote (Portugal) Standort: Lissabon, Portugal (Remote innerhalb Portugals möglich) Anstellung: Vollzeit Gehalt: 39.000 44.000 jährlich + 5.000 Sprachbonus Umzugsbonus: Unterstützung bei der Umsiedlung nach Portugal Deine Aufgaben Wir suchen einen erfahrenen Programmatic Specialist...
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German Speaking In-House Support
Há 6 dias
Lisbon, Portugal Blu Selection Tempo inteiroOur client is expanding its concierge operations in Lisbon and is looking for German-speaking Concierges as well as a German-speaking Concierge Team Lead. Both roles focus on handling lifestyle, travel, and practical assistance requests for premium clients. The work involves managing multi-step tasks with accuracy, communicating clearly, and ensuring...
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German Digital marketing specialist in lisbon(Hybrid)
3 semanas atrás
Lisbon, Portugal Cross Border Talents Tempo inteiroStellenanzeige: Programmatic Specialist (Deutschsprachig) Lissabon oder Remote (Portugal) Standort: Lissabon, Portugal (Remote innerhalb Portugals möglich) Anstellung: Vollzeit Gehalt: 39.000 44.000 jährlich + 5.000 Sprachbonus Umzugsbonus: Unterstützung bei der Umsiedlung nach Portugal Deine Aufgaben Wir suchen einen erfahrenen Programmatic Specialist...
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German Digital marketing specialist in lisbon
1 semana atrás
Lisbon, Portugal Cross Border Talents Tempo inteiroStellenanzeige: Programmatic Specialist (Deutschsprachig) Lissabon oder Remote (Portugal) Standort: Lissabon, Portugal (Remote innerhalb Portugals möglich) Anstellung: Vollzeit Gehalt: 39.000 44.000 jährlich + 5.000 Sprachbonus Umzugsbonus: Unterstützung bei der Umsiedlung nach Portugal Deine Aufgaben Wir suchen einen erfahrenen Programmatic Specialist...
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German-Speaking Digital Marketing Optimization Specialist
2 semanas atrás
Lisbon, Portugal Cross Border Talents Tempo inteiroJob Title German-Speaking Digital Marketing Optimization Specialist (m/w/d) – Relocation to Lisbon Location Lisbon, Portugal – Anjos Office (Hybrid work model) Start Date ASAP Contract Type Permanent contract (with probation period)Role Summary Are you a German-speaking Digital Marketing Specialist with experience in online advertising and campaign...
