Application Production Support Engineer

Há 6 dias


Setúbal Municipality, Portugal Inetum Tempo inteiro

Application Production Support Engineer We are looking for an Application Production Support Engineer to join our Inetum Team and be part of a work culture focused on innovation Location: Lisbon Main Tasks: Monitor and maintain critical business applications to ensure high availability, stability, and performance. Participate in incident management processes, including Situation Rooms for P1/P2 incidents, contributing to root cause analysis and ensuring ITIL governance and SLA compliance. Execute change requests and deployments following ITIL and DevOps practices, proactively identifying and resolving technical issues. Participate in on-call rotations to guarantee 24/7 support for critical applications. Serve as a point of contact for Development teams, troubleshooting issues, coordinating fixes, and collaborating with Scrum teams to enhance systems. Implement upgrades, patches, and new functionalities while minimizing user impact. Maintain and update technical documentation such as configurations, procedures, and troubleshooting guides. Optimize monitoring capabilities using tools like Dynatrace and collaborate with development and centers of expertise to define observability best practices. Promote awareness of observability practices to ensure early detection and resolution of potential production issues. Complete mandatory training and perform additional duties that support the objectives and proper functioning of the Center of Expertise. Profile: Experienced professional with strong experience in Application Production Support. Proficient in incident, problem, and change management within ITIL frameworks. Skilled in troubleshooting, root cause analysis, and working with cross-functional technical teams. Strong analytical mindset with excellent communication and coordination skills. Ability to work under pressure and ensure continuity of critical applications during major incidents. Fluency in English is mandatory; French is a plus. Technical Skills: RedHat JBoss EAP 6.4/7.0 administration OpenShift (microservices) API Gateway principles RHEL Linux OS Monitoring tools: Dynatrace , ELK CI/CD: GitLab , ArgoCD , Jenkins , Nexus Sonatype Relational databases: MS SQL Server , PostgreSQL Cloud environments support Additional Information: Hybrid work regime – office in Lisbon. Opportunities for professional growth and development. Collaborative and innovative work environment. Send your CV & join our team



  • Setúbal, Portugal Hexa Consulting Tempo inteiro

    We are looking for a detail-oriented and technically skilled Application Production Support Engineer to join our IT Production team. This professional will be responsible for supporting and maintaining critical business applications, ensuring their stability, availability, and performance in a complex production environment. The role requires strong...


  • Setúbal Municipality, Portugal Inetum Tempo inteiro

    Company Description Inetum is a European leader in digital services. Inetum’s team of 28,000 consultants and specialists strive every day to make a digital impact for businesses, public sector entities and society. Inetum’s solutions aim at contributing to its clients’ performance and innovation as well as the common good. Present in 19 countries with...

  • Application Production

    2 semanas atrás


    Setúbal Municipality, Portugal Decskill Tempo inteiro

    Decskill, founded in 2014 as an IT Consulting Company, places paramount importance on its greatest asset: its people. Our main mission is to deliver value through knowledge and talent, and we achieve this by fostering a culture of excellence and investing in the development and well-being of our people. With over 600 dedicated professionals and offices in...


  • Setúbal Municipality, Portugal Hexa Consulting Tempo inteiro

    We are looking for a detail-oriented and technically skilled Application Production Support Engineer to join our IT Production team. This professional will be responsible for supporting and maintaining critical business applications, ensuring their stability, availability, and performance in a complex production environment. The role requires strong...

  • Application Support Engineer

    2 semanas atrás


    Setúbal Municipality, Portugal Syone Tempo inteiro

    We are looking for an Application Support Engineer to handle Tier 2/3 support for the ESG platform, support observability POCs (Grafana stack on OpenShift), and collaborate with the ITSM monitoring team. What you would do: Provide Tier 2/3 support for the ESG application, including troubleshooting and deployments across environments (CER, QLY, PRD); Automate...

  • Application Support Engineer

    2 semanas atrás


    Setúbal Municipality, Portugal PrimeIT Tempo inteiro

    Did you know that the average reading time for a job advertisement is only 30 seconds? Let's use them well: 18 years of experience. 2,360 employees. 20 offices and 2 Talent Hubs. 10 internal programmes designed with you in mind. We are looking for a Application Production Support! Location: Lisbon | Porto Level of Experience: Mid (3 to 6 years) Salary...

  • Production Support Engineer

    2 semanas atrás


    Setúbal Municipality, Portugal KLx Tempo inteiro

    About KLx KLx is the Portuguese subsidiary of Crédit Agricole S.A., a large international banking group that provides IT Skills & Software Development services to the IT organizations within the group's business lines. Our mission is to assist with the IT transformation & activities of a worldwide bank capitalizing on all the skills from our international...

  • SQL Application Support

    2 semanas atrás


    Setúbal Municipality, Portugal Decskill Tempo inteiro

    Decskill, founded in 2014 as an IT Consulting Company, places paramount importance on its greatest asset: its people. Our main mission is to deliver value through knowledge and talent, and we achieve this by fostering a culture of excellence and investing in the development and well-being of our people. With over 600 dedicated professionals and offices in...


  • Setúbal Municipality, Portugal PrimeIT Tempo inteiro

    Would you like to join a rapidly expanding company? What if we told you that, in just 18 years, PrimeIT has grown to 2,360 employees? Imagine being part of this story. Discover the 10 benefits of being a Primer ( watch?v=NQ0s0kLzZ0w) and see why we are much more than just a technology company. We are looking for a Technician Production Support Technical...


  • Setúbal, Portugal Decskill Tempo inteiro

    Job Description: The Technician Application Support will provide both technical and functional support to users across multiple internal applications. The role involves managing incidents, problems, and change requests, ensuring smooth coordination with other support levels such as application development, production, and infrastructure teams. The...