Foot Locker Product Advisor

Há 1 mês


Lisbon, Portugal Blu Selection Tempo inteiro

Your responsibilities and impact as a Customer Service Agent will be:

  • Providing the best possible answers and solutions to questions and concerns from customers in the way you are the most confident with: over the phone, via e-mail or social media

  • Answering questions and providing troubleshooting regarding the products, orders, payment methods or shipping, while always remaining calm and polite Transforming online credit simulations into completed files

  • Handling calls for prospects and clients

  • Being in contact with other departments and redirecting related cases and issues to responsible departments

Skills, qualifications and interests you need to succeed in this role:

  • A native level of French and a good level of English

  • Enthusiasm about fashion and trends

  • Living in or willing to relocate to Lisbon for an international career and life experience

  • Having a valid Portuguese work permit (required).

What’s in it for you?

  • Type of contract: yearly

  • Working hours: 40h/week (8h/day) from Monday to Sunday, 8 am to 8 pm

  • Salary conditions* – 2 options:

  1. Including free accommodation (shared flat, all bills included): 1040€ gross/month

  2. Excluding accommodation: 1290€ gross/month

  • For international candidates:

  •  
    • Reimbursement of your initial flight expenses

    • Airport pick up

    • Yearly two-way flight ticket back to your home country (within the EU)

    • Help in paperwork, opening bank account, etc. upon your arrival

  • Free Portuguese lessons, cooking classes, sports activities and social events organized by the company

  • Real career opportunities in different career paths

Your Future Company:
Located in Lisbon, you will find a company that takes care of you from your career development, language skills, and accommodation to your social integration. Your prospective new employer is a multinational organisation that has been acknowledged as one of the best sales and customer service solutions provider companies in the world.



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