Turkish-Speaking Customer Delight Representative

3 semanas atrás


Porto, Portugal Cross Border Talents Tempo inteiro

Turkish-Speaking Customer Delight Representative Location: Lisbon (Relocation provided) Contract: Full-time, 12-month renewable Languages: Fluent Turkish + English (B2) About the Role We are looking for a Turkish-speaking Customer Delight Representative to support small and medium-sized businesses using online advertising tools. You will help clients with product questions, troubleshooting, and improving their digital marketing performance. Responsibilities Support SMB clients via chat, email, and phoneAssist with online advertising tools and self-service platformsProvide pre- and post-sales guidanceIdentify issues and share product feedbackDeliver an excellent customer experience Requirements Fluent Turkish speakerEU passport or valid Portugal residence card (mandatory)English B2 level1+ year experience in customer service or similarStrong communication and quick learning skills Work Conditions 40 hours per week, rotational shifts15-day training period (full attendance required)12-month renewable contract1-month probation period Relocation & Benefits Airport pickupAccommodation on arrivalTravel reimbursement after 9 monthsFree Portuguese lessonsFree sports and social activities



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