Service Manager
1 semana atrás
Decskill was founded in 2014 as an IT Consulting Company and their main mission is to delivery value through the knowledge. We enable companies to meet the chalenges of digital world by providing our clients with business models that ensure technological capacity, flexibility and agility. We are more than 500 consultants with offices in Lisbon, Porto and Madrid. DECSKILL operates in 3 main areas: DECSKILL TALENT, through which we provide our clients with an extension to their IT teams; DECSKILL BOOST, through which we provide our client with software development models to increase capacity and optimize Time-to-Market, where we create and manage teams that deliver according to their needs, at the desired speed; DECSKILL CONNECT through which we provide our client with consulting services, as well as the implementation and management of information technology infrastructures. Our practice results in the creation of value for our customers, either by delivering qualified and value-added services, or through highly qualified and motivated professionals, as well as technology solutions that allow us to operate and transform the business of our customers. We are looking for an Service Manager. Responsibilities: Plan and execute evolutionary developments in the IT area: Determine project scope, necessary resources, team management, and compliance with established deadlines; Ensure that the resulting solutions comply with defined standards and architecture; Coordinate corrective, preventive, and evolutionary maintenance activities; Manage relationships with suppliers, ensuring compliance with defined SLAs and KPIs; Liaise with functional and technical teams for efficient problem solving. Requirements: Higher education in Computer Engineering, Management, Information Systems, or similar areas. Knowledge of Office (Excel, Word, PowerPoint), Sharepoint, Jira, PowerBI, among others. Proven experience in application service management, preferably in portals such as SharePoint and Drupal; Solid knowledge of general information systems management and high proficiency in managing system implementation processes that are heavily integrated with market middleware; Experience in integration projects with multiple systems is valued; Ability to perform functional analysis and understand business processes; Resilient, organized, able to manage stressful situations. The role requires a high degree of autonomy in decision-making, anticipating problems and ensuring full commitment to their resolution. We are looking for someone who makes things happen and is results-oriented. Communication must be a dominant and innate skill, people-oriented, with strong empathy for the different stakeholders that make up our internal customers. Fluency in English, written and spoken, is mandatory. If you’re interested in this job please send your CV in to with the reference “CA/ServiceManager\". Thank you
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Service Manager
2 semanas atrás
Lisbon, Portugal Nimber Tempo inteiroAchaste que encontraste esta vaga por acaso? Na Nimber não acreditamos em acasos. Chamou-te a atenção? Ótimo. Continua a ler...Somos a Nimber e não estamos apenas à procura de preencher lugares estamos a construir uma equipa pronta para fazer a diferença. Se estás pronto para quebrar as regras e causar impacto, este é o teu momento. Junta-te a nós...
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Service Manager
Há 4 horas
Lisbon, Portugal Landskill Tempo inteiroWe are Landskill and we are looking for new members to join our team. If you’re reading this, you already know you want to change your professional life and you have landed in the right place. What are we looking for? People who love technology and, above all, love to learn. And we get it - keeping our team motivated and happy is the key to staying...
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Service Manager
2 semanas atrás
Lisbon, Portugal askblue Tempo inteiroaskblue está a recrutar Service Manager para integrar a sua equipa!Responsabilidades: Garantir a qualidade do serviço diário das aplicações sob gestão;Gerir as equipas, promovendo o seu crescimento, formação e motivação;Fazer a gestão financeira do serviço, incluindo budget e faturação;Acompanhar e apoiar a resolução de incidentes;Atender...
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Service Manager
2 semanas atrás
Lisbon, Portugal askblue Tempo inteiroaskblue está a recrutar Service Manager para integrar a sua equipa!Responsabilidades: Garantir a qualidade do serviço diário das aplicações sob gestão;Gerir as equipas, promovendo o seu crescimento, formação e motivação;Fazer a gestão financeira do serviço, incluindo budget e faturação;Acompanhar e apoiar a resolução de incidentes;Atender...
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Service Manager
2 semanas atrás
Lisbon, Portugal askblue Tempo inteiroaskblue está a recrutar Service Manager para integrar a sua equipa! Responsabilidades: Garantir a qualidade do serviço diário das aplicações sob gestão; Gerir as equipas, promovendo o seu crescimento, formação e motivação; Fazer a gestão financeira do serviço, incluindo budget e faturação; Acompanhar e apoiar a resolução de incidentes;...
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Service Manager
2 semanas atrás
Lisbon, Portugal askblue Tempo inteiroaskblue está a recrutar Service Manager para integrar a sua equipa! Responsabilidades: - Garantir a qualidade do serviço diário das aplicações sob gestão; - Gerir as equipas, promovendo o seu crescimento, formação e motivação; - Fazer a gestão financeira do serviço, incluindo budget e faturação; - Acompanhar e apoiar a resolução de...
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Service Manager
2 semanas atrás
Lisbon, Portugal askblue Tempo inteiroaskblue está a recrutar Service Manager para integrar a sua equipa! Responsabilidades: Garantir a qualidade do serviço diário das aplicações sob gestão; Gerir as equipas, promovendo o seu crescimento, formação e motivação; Fazer a gestão financeira do serviço, incluindo budget e faturação; Acompanhar e apoiar a resolução de incidentes;...
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Service Manager
2 semanas atrás
Lisbon, Portugal askblue Tempo inteiroaskblue está a recrutar Service Manager para integrar a sua equipa! Responsabilidades: Garantir a qualidade do serviço diário das aplicações sob gestão; Gerir as equipas, promovendo o seu crescimento, formação e motivação; Fazer a gestão financeira do serviço, incluindo budget e faturação; Acompanhar e apoiar a resolução de incidentes;...
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Service Delivery Manager
2 semanas atrás
Lisbon, Portugal GlobalBlue_IT Tempo inteiroService Delivery Manager – Hybrid (Lisbon)What we are looking forHard skillsMinimum 6-8 years of expertise in IT Service-related industry.University degree with IT or Business orientation.ITIL Service Management Certificate Qualified (or equivalent).Expertise of key aspects of Service Delivery processes and business characteristicsManaging Client...
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Service Delivery Manager
1 semana atrás
Lisbon, Portugal PrimeIT Tempo inteiroPrimeIT is a leading company with over 18 years of experience in providing IT, Telecommunications, and Engineering technological services.Specialized in Team Extension, Managed Services, Custom Software, and Nearshore, we currently have a team of over 2350 professionals collaborating on national and international projects across various technologies.We are...
