IT Onsite Technician

1 semana atrás

Aveiro, Portugal Hemmersbach Tempo inteiro

Role: As a Hemmersbach Technician you will be a direct customer contact for various requirements. Help users with their problems and requests. Analyse errors, maintain hardware, set up and remove workstations, install and configure new software (IMACD), and manage user accounts via Active Directory. Log the approach and the solution to problems in a ticketing system. Provide local support to resident technicians and remote support to the rest of the headquarters of the Corporate Group, according to demand. Interact with external service providers. Attend weekly telephone conferences with the international team (in English). Provide meeting rooms support. Requirements: Minimum of two to three (2-3) years with direct PC and Laptop Hardware Service experience Ability to build relationships Excellent time management skill Experience in OS, Apps and H/W installation and troubleshooting depending on project products Solid knowledge of English (B2) Excellent time management skill Benefits: Buddy program Food Allowance --> Net Allowance Internal career development program International job opportunities Transport/ Commuting Allowance Be part of Us: Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.

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