Retail Customer Service Agent

Há 2 dias


Lisbon, Portugal Blu Selection Tempo inteiro

You love pets and want to share your knowledge with other people?
You are interested in being part of a multicultural team in a company which works alongside well-known brands?
You want to relocate to the beautiful capital of Portugal – Lisbon?
Then this could be the perfect opportunity for you to have your experience of a lifetime

Your responsibilities and impact as Retail Customer Service Agent will be:

  • Answering questions from customers regarding the products, orders, payment methods or accounts while always remaining calm and polite

  • Handling complaints in an empathetic way to solve the customers' problems

  • Preparing, maintaining and reviewing purchasing files

  • Working on continuous improvement for client satisfaction

Skills, qualifications and interests you need to succeed in this role:

  • You are a native French speaker with good English skills (this is a must)

  • Experience in this industry is a plus but not required

  • You are excited to face a new challenge such as leaving your home country and settling down somewhere new

  • You love travelling, meeting people from different countries and getting to know their culture

  • You want to work in a great team with people from all over Europe

  • You are motivated, reliable and adaptable to various situations

  • Your communication skills are flawless

  • You are willing to learn and, develop and acquire new skills

  • You are dynamic and self-motivated?

What’s in it for you?

  • 6-month temporary contract

  • Working hours: Monday to Friday, rotating shifts  8 am to 5:30 pm

  • A package in line with the market: 890€ gross / month x 14 months + 100€ / month language bonus + up to 60€ / month performance bonus + meal vouchers of 7.23€ / workday + reimbursement of some transportation cost + Private Health Insurance and dental plan (after six months)

  • If you live outside Portugal: reimbursement (up to 400€) of initial flight ticket after 4 months within the company + 4 months of accommodation in shared flat provided by the company (rental fee to pay)

  • Opportunity to be part of a challenging and fast paced environment

  • Possibility to collaborate with some of the biggest brands in the industry

  • A multicultural and international environment

  • Fully paid training, professional development and career evolution



  • Lisbon, Portugal Blu Selection Tempo inteiro

    You love pets and want to share your knowledge with other people? You are interested in being part of a multicultural team in a company which works alongside well-known brands? You want to relocate to the beautiful capital of Portugal – Lisbon? Then this could be the perfect opportunity for you to have your experience of a lifetime! Your responsibilities...


  • Lisbon, Portugal Blu Selection Tempo inteiro

    Embark on an exciting journey as a B2B customer service agent with our client, Europe's leading cloud provider. Are you interested in relocating to the beautiful capital of Portugal – Lisbon? If so, this could be the perfect opportunity for you to have the experience of a lifetime!Your responsibilities and impact as a B2B Customer Service Agent will...


  • Lisbon, Portugal Blu Selection Tempo inteiro

    Embark on an exciting journey as a B2B customer service agent with our client, Europe's leading cloud provider. Are you interested in relocating to the beautiful capital of Portugal – Lisbon? If so, this could be the perfect opportunity for you to have the experience of a lifetime! Your responsibilities and impact as a B2B Customer Service Agent will...


  • Lisbon, Portugal Blu Selection Tempo inteiro

    Your responsibilities and impact as a B2 B Customer Service Agent will be: Assist customers via phone, email, and chat on all their queries related to their orders, subscriptions, and invoices. Deliver a high quality of service to ensure a superior customer experience. Follow up customer queries until they are fully resolved and meet commitments within...

  • Customer Support Agent

    4 semanas atrás


    Lisbon, Portugal David Kennedy Recruitment Tempo inteiro

    David Kennedy Recruitment is working with a leading multinational technology business that is looking to recruit a German-speaking Customer Support Agent for their office in Lisbon. The successful employee would support customers who own a premium membership of a streaming platform. Position: Customer Support Agent Location: Lisbon, Portugal Employment...

  • Customer Support Agent

    4 semanas atrás


    Lisbon, Portugal David Kennedy Recruitment Tempo inteiro

    David Kennedy Recruitment is working with a leading multinational technology business that is looking to recruit a German-speaking Customer Support Agent for their office in Lisbon. The successful employee would support customers who own a premium membership of a streaming platform. Position: Customer Support Agent Location: Lisbon, Portugal Employment...

  • Customer Support Agent

    4 semanas atrás


    Lisbon, Portugal David Kennedy Recruitment Tempo inteiro

    David Kennedy Recruitment is working with a leading multinational technology business that is looking to recruit a Dutch-speaking Customer Support Agent for their office in Lisbon. The successful employee would support customers who own a premium membership of a streaming platform. Position: Customer Support Agent Location: Lisbon, Portugal Employment...


  • Lisbon, Portugal Blu Selection Tempo inteiro

    Your responsibilities and impact as Customer Service Agent will be: Assisting customers with their requests by email, phone and live chat. Collecting and updating customer data. Providing product information to the customer (e.g. subscription, payment and technical requirements). Ensuring excellent customer satisfaction by responding in an appropriate and...


  • Lisbon, Portugal Cross Border Talents Tempo inteiro

    We are seeking a motivated and customer-oriented individual to join our team as a Czech-speaking Customer Service Agent in Lisbon. As a Customer Service Agent, you will play a crucial role in ensuring a seamless and positive experience for our Czech-speaking customers. You will be responsible for addressing customer inquiries and resolving issues via...


  • Lisbon, Portugal Wibit Consulting & Services (WibitCS) Tempo inteiro

    In collaboration we are working with a leading multinational technology business that is looking to recruit a Dutch-speaking Customer Support Agent for their office in Lisbon. The successful employee would support customers who own a premium membership of a streaming platform. Position: Customer Support AgentLocation: Lisbon (Santos), PortugalEmployment...


  • Lisbon, Portugal Wibit Consulting & Services (WibitCS) Tempo inteiro

    In collaboration we are working with a leading multinational technology BPO business which is looking to recruit an Italian-speaking Customer Support Agent for their offices in Lisbon.Location: Lisbon, PortugalEmployment type: Full-timeRemuneration: Base salary.DUTIES AND RESPONSIBILITIES:Assist creators of a video content platform using multiple channels...


  • Lisbon, Portugal Recruitment Apple Lovers Tempo inteiro

    Recruitment Apple Lovers is a leading recruitment agency based in Portugal. We specialize in connecting top talent with innovative companies in various industries. Our team is dedicated to finding the best candidates for our clients and providing exceptional service. We are currently seeking a Customer Support Agent to join our Portuguese team. The ideal...


  • Lisbon, Portugal Blu Selection Tempo inteiro

    Your responsibilities and impact as Customer Service Agent will be:Assisting customers with their requests by email, phone and live chat.Collecting and updating customer data.Providing product information to the customer (e.g. subscription, payment and technical requirements).Ensuring excellent customer satisfaction by responding in an appropriate and...

  • Customer Support Agent

    4 semanas atrás


    Lisbon, Portugal David Kennedy Recruitment Tempo inteiro

    David Kennedy Recruitment is working with a leading multinational technology business that is looking to recruit a Russian and Polish speaking Customer Support Agent for their office in Lisbon. Position: Customer Support Agent Location: Lisbon, Portugal Employment type: Full-timeDUTIES AND RESPONSIBILITIES: Communicate with customers using various...


  • Lisbon, Portugal Blu Selection Tempo inteiro

    Your responsibilities and impact as a Digital Marketing Customer Service Agent will be: Looking for a job where you can support customers with probelms? Your main tasks are: Provide optimal advice regarding different queries of the business clients Create a meaningful rapport with key decision makers in the marketing industry and serve as a consultant for...


  • Lisbon, Portugal Blu Selection Tempo inteiro

    Your responsibilities and impact as Customer Service Agent will be:Assisting customers with their requests by email, phone and live chat.Collecting and updating customer data.Providing product information to the customer (e.g. subscription, payment and technical requirements).Ensuring excellent customer satisfaction by responding in an appropriate and...


  • Lisbon, Portugal Blu Selection Tempo inteiro

    “To give real service you must add something which cannot be bought or measured with money, and that is sincerity and integrity.”Have you always dreamt of moving abroad and living in a warm climate? This Customer Service job lets you work under the Portuguese sun while living in Portugal's vibrant capital. Your responsibilities and impact as a Customer...


  • Lisbon, Portugal Huork.com Tempo inteiro

    Agente em Serviço de Assistência a Clientes Local: LouresOferece-se:- Remuneração compatível com a função- Subsídio de Almoço. Função:- Atendimento telefónico- Registo de encomendas- Assistência a clientes pelo controlo do sistema de entregas de mercadorias e prestação de informações- Controlo de créditos. Requisitos:- Experiência em...


  • Lisbon, Portugal Salve.Inno Consulting Tempo inteiro

    Join the team as a Customer Support Agent with proficiency in German. This crucial role ensures our customers receive outstanding service and support, enhancing satisfaction and fostering loyalty as we strive for excellence.Primary ResponsibilitiesEngage with customers through multiple channels (phone, email, and chat).Ensure a high level of customer...


  • Lisbon, Portugal Blu Selection Tempo inteiro

    Want to start your career in Digital Marketing? Do you like online advertising and new technologies? If you are motivated, creative and open-minded, we might have the perfect job for you! Start your career in digital marketing in an innovative and international company! Create new international experiences in sun-overloaded Lisbon.Your responsibilities and...