Concierge
Há 1 mês
Local: LisboaOferecemos:- Integração numa clínica de referência, com equipa acolhedora e ambiente sofisticado
- Formação contínua em hospitalidade e gestão da jornada do paciente
- Oportunidades de desenvolvimento pessoal e profissional
- Salário competitivo, compatível com a função e experiência.Responsabilidades:- Acolhimento personalizado dos pacientes, assegurando uma jornada tranquila e agradável
- Acompanhamento dos pacientes durante todo o processo, desde a chegada à saída da clínica
- Coordenação de serviços e facilitação das necessidades dos pacientes, garantindo a máxima satisfação
- Colaboração com as equipas clínicas e administrativas para garantir uma experiência fluida e eficaz
- Participação em eventos e iniciativas da clínica, representando a marca com profissionalismo.
Requisitos:- Experiência prévia em hospitalidade, atendimento ao cliente ou concierge (preferencialmente em clínicas ou ambientes de luxo)
- Domínio do inglês (fator eliminatório)
- Excelente apresentação pessoal, comunicação e postura profissional
- Proatividade, atenção aos detalhes e forte orientação ao cliente
- Capacidade de trabalhar em equipa e gerir várias tarefas em simultâneo.
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