Digital Marketing Web Product Implementatie Specialist
2 meses atrás
Vandaag de dag staat werken voor technologiemerken gelijk aan passie, energie en innovatiedrang. Past dit bij jou? Kijk dan hier en wie weet kom jij binnenkort hun internationale kantoor in Lissabon versterken
Jouw verantwoordelijkheden en impact als Technical Support Specialist zullen zijn:
Communiceren met adverteerders en interne verkoop- en serviceteams via telefoon, e-mail, chat en videoconferentie
Uitvoeren en verifiëren van de implementatie van webgebaseerde producten bij klanten
Begeleiding, ondersteuning en training geven aan klanten over het gebruik van de producten
Leveren van service van hoge kwaliteit aan je klanten, overtreffen van klantverwachtingen en kwaliteitsscore maatregelen
Is technische ondersteuning een nieuw vakgebied waarin je expertise wilt opdoen en je carrièredoelen wilt bereiken? Het goede nieuws is dat dit bedrijf werft op basis van soft skills, ongeacht je studierichting - ze zullen je trainen in elk aspect van de baan.
Vaardigheden, kwalificaties en interesses die je nodig hebt om te slagen in deze functie:
Je moet Nederlands als moedertaal hebben en goed Engels (B2-niveau) kunnen spreken.
Basiskennis of bereid om leren over JavaScript, HTML5 en CSS/CSS3
Basiskennis of bereid om te leren over CMS-platforms zoals WordPress/Shopify/Wix/Joomla of vergelijkbaar
Ervaring met of interesse in online adverteren of advertentieproducten
Vaardigheden in het oplossen van problemen
Technologisch in staat om snel klantenservice software toepassingen te leren en klantimplementaties te verwerken die niet noodzakelijk een standard template/proces volgen
Ervaring met werken in een B2B-omgeving
Sterke vaardigheden op het gebied van communicatie, klantenservice, relatiebeheer en ondersteuning
Wat zit er in voor jou?
Soort contract: een contract voor bepaalde tijd van een jaar dat elk jaar kan worden verlengd
Werktijden: Ma t/m vr 8 tot 17 uur (40 uur/week)
Training: 9 weken
Salarisvoorwaarden (*) - 2 opties:
Inclusief gratis accommodatie (gedeelde flat, alle rekeningen inbegrepen): 1.040€ bruto/maand + bonus tot 300€ bruto per maand
Zonder huisvesting: 1.298€ bruto/maand + bonus tot 300€ bruto per maand
(*) Vergoeding van de trainings periode 100%
Voor internationale sollicitanten:
Terugbetaling van je initiële vluchtkosten na 9 maanden
Ophalen van de luchthaven
Jaarlijks retourticket naar je thuisland (binnen de EU)
Hulp bij papierwerk, het openen van een bankrekening, etc. bij aankomst
Extra voordelen:
Gratis Portugese lessen, kooklessen, sportactiviteiten en sociale evenementen georganiseerd door het bedrijf
Carrièremogelijkheden in verschillende carrièrepaden
Wat kun je verwachten van wonen in Lissabon?
Een kleurrijke stad en een rijke culturele geschiedenis
Voordelen van wonen in een Europese hoofdstad met een budget
Heerlijke Portugese keuken en beroemde cafécultuur
Vriendelijke mensen, goede sfeer en een vrolijk stadsleven
Het hele jaar door een warm klimaat en een zonnig strandleven aan de Atlantische Oceaan
Een grote Engelssprekende lokale gemeenschap en internationale omgeving
Jouw toekomstige bedrijf:
In Lissabon vind je een bedrijf dat voor je zorgt, van je carrièreontwikkeling en taalvaardigheden tot huisvesting en sociale integratie. Je toekomstige nieuwe werkgever is een multinationale organisatie die erkend is als een van de beste bedrijven ter wereld op het gebied van verkoop- en klantenservice oplossingen. Ben jij klaar om een toegevoegde waarde te zijn voor hun internationale team met talenten van meer dan 80 nationaliteiten over de hele wereld? Want ze zijn op zoek naar jou
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