Application Support AS400

Há 3 horas


Lisbon, Portugal act digital EMEA - Alter Solutions Tempo inteiro

Main Tasks: • Provide L1/L2 support to application, system and batch related issues on the respective AS400 [ primary] , Unix/Windows [secondary] environments used by the different domains in Wealth Management • Monitor Production batches and infra components. • Ensure batch related issues are attended and resolved on time • Escalate timely to Head of APS on possible risks, escalation matters and management issues • Adhere to Service Level objective target and roadmap. • Review and create application Support knowledge articles. • Ensuring that all production deliverables are aligned with bank standards and best practices. • Identify and propose automation wherever possible to improve system availability, productivity, and performance Technical Skills: • AS400 and Unix troubleshooting skills • Strong knowledge on SQL queries, data analysis • Familiar with Production support tools like ServiceNow and JIRA is a plus • Core Banking (Olympic / Transact / others) • ITIL


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    Job Description: Part of Wealth Management APS (Application Production Support), the position handles IT Production Support on AS/400 activities. Candidate will play a major role in handling Incidents, BAU service requests, Infra Maintenance activities. Main Tasks: - Provide L1/L2 support to application, system and batch related issues on the respective...


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    Decskill, founded in 2014 as an IT Consulting Company, places paramount importance on its greatest asset: its people. Our main mission is to deliver value through knowledge and talent, and we achieve this by fostering a culture of excellence and investing in the development and well-being of our people. With over 600 dedicated professionals and offices in...