Customer Service Representative
Há 9 horas
Position: Customer Service Representative Location: Braga, Portugal Work model: Remote Employment type: fixed term (6 months) with possibility of extension / permanent contract Remuneration: Base salary DUTIES AND RESPONSIBILITIES: Handle inquiries and requests across various communication channels, ensuring accurate and timely updates in internal systems.Foster positive relationships by delivering prompt and courteous support.Support customer satisfaction and long-term engagement by ensuring effective resolution of issues.Maintain a professional and empathetic approach in all customer interactions.Work collaboratively with colleagues and leadership to achieve team objectives.Share insights on recurring challenges and suggest opportunities for process or service improvements. REQUIREMENTS: Native / fluent in Danish (C2) both verbal and written. Fluent in English (minimum B2 level)Previous experience in customer service would be advantagous Strong verbal and written communication skills across various platforms (phone, email, chat, social media).Basic understanding of customer service principles and the ability to follow standard procedures.Ability to handle technical inquiries and troubleshoot common issues with guidance.Ability to quickly learn new softwares and technologiesEffective problem-solving skills and the ability to work collaboratively in a team-oriented environment.Organized, detail-oriented, and able to manage multiple tasks simultaneously.Willingness to learn and adapt in a fast-paced or evolving support environment. OFFER: Working schedule: Monday to Friday 8AM-5PMOpportunity to work with a leading global travel & tourism brandCompetitive salary with performance-based incentivesProfessional growth opportunities within the BPO industryCollaborative and supportive work environmentAccess to exclusive travel perks and discountsAnd many more
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Customer Service Representative *
1 dia atrás
Lisbon, Portugal Cross Border Talents Tempo inteiroCustomer Service Representative (German + English) Location: Lisbon, Portugal Work Model: On-site Contract Type: 6-month contract Starting Date: 5 February 2026 Work Schedule Monday to Friday (including Portuguese bank holidays) 08:00 – 17:00 (Portuguese time) Days off: Saturday & Sunday Role Overview We are looking for a Customer Service Representative...
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Customer Service Representative
2 semanas atrás
Lisbon, Portugal CBTalents Tempo inteiroAre you fluent in French and excited to offer outstanding customer support in a dynamic environment? We are seeking a dedicated professional to join our Lisbon team as a French Customer Service Representative. Your proficiency in French will be invaluable in ensuring excellent service for our French-speaking clients. Key Responsibilities for the French...
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Customer Service Representative
1 semana atrás
Lisbon, Portugal Careerxtra Tempo inteiroA leading consultancy firm in Portugal is seeking an Italian Speaking Customer Service Representative for an Online Bank. In this remote role, you will assist clients with their banking inquiries and services in Italian, ensuring a positive customer experience. You should have experience in customer service, preferably in finance, with strong communication...
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Portuguese Speaking Customer Service Representative
2 semanas atrás
Lisbon, Portugal Cross Border Talents Tempo inteiroPortuguese Speaking Customer Service Representative Location: Portugal Starting Date: January 2026 Work Model: Remote or On-site We are hiring Portuguese-speaking Customer Service Representatives for an international project based in Portugal. Work Schedule: Monday to Friday Rotational shifts Weekends off Qualifications: Fluent Portuguese English B1+...
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Portuguese Speaking Customer Service Representative
2 semanas atrás
Lisbon, Portugal Cross Border Talents Tempo inteiroPortuguese Speaking Customer Service Representative Location: Portugal Starting Date: January 2026 Work Model: Remote or On-site We are hiring Portuguese-speaking Customer Service Representatives for an international project based in Portugal. Work Schedule: Monday to Friday Rotational shifts Weekends off Qualifications: Fluent Portuguese English B1+...
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German Speaking Customer Service Representative
2 semanas atrás
Lisbon, Portugal Cross Border Talents Tempo inteiroGerman Speaking Customer Service Representative Location: Portugal Starting Date: January 2026 Work Model: Remote or On-site We are looking for German-speaking Customer Service Representatives to join an international support team in Portugal. Work Schedule: Monday to Friday Rotational shifts between 07:00 – 19:00 Qualifications: Fluent German and English...
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German Speaking Customer Service Representative
2 semanas atrás
Lisbon, Portugal Cross Border Talents Tempo inteiroGerman Speaking Customer Service Representative Location: Portugal Starting Date: January 2026 Work Model: Remote or On-site We are looking for German-speaking Customer Service Representatives to join an international support team in Portugal. Work Schedule: Monday to Friday Rotational shifts between 07:00 – 19:00 Qualifications: Fluent German and English...
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Portuguese Customer Service Representative Greece
2 semanas atrás
Lisbon, Portugal Cross Border Talents Tempo inteiroJob Title: Portuguese Customer Service Representative Greece (Relocation Support Offered) Location: Greece Relocation support included (accommodation + flight within EU) Job Description:We are looking for a native or fluent Portuguese-speaking Customer Service Representative to join our international team in Greece. You will assist customers via phone,...
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Customer Service Representative
Há 15 horas
Lisbon, Portugal Cross Border Talents Tempo inteiroCustomer Service Representative (German + English) Location: Lisbon, Portugal Work Model: On-site Contract Type: 6-month contract Starting Date: 5 February 2026 Work Schedule Monday to Friday (including Portuguese bank holidays) 08:00 – 17:00 (Portuguese time) Days off: Saturday & Sunday Role Overview We are looking for a Customer Service Representative...
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Customer Service Representative
Há 8 horas
Lisbon, Portugal Cross Border Talents Tempo inteiroCustomer Service Representative (German + English) Location: Lisbon, Portugal Work Model: On-site Contract Type: 6-month contract Starting Date: 5 February 2026 Work Schedule Monday to Friday (including Portuguese bank holidays) 08:00 – 17:00 (Portuguese time) Days off: Saturday & Sunday Role Overview We are looking for a Customer Service Representative...