Customer Success Manager
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This is a 12 month contract to start with and can be worked Fully Remote from Portugal.
Responsibilities:
Driving projects which help our markets’ digital business growLeading all our routines with customers and managing day-to-day interactionsServing as the primary post-sale POC to develop strong customer advocates within the company.
Coordinating with our product & engineering, marketing, and guest engagement teams to ensure we prioritize the right digital initiatives with our customersDealing with technical issues and interpreting application needs.
Introducing new features or versions of software to customers.
Qualifications:
Computer Science, Engineering Management, Business, or related degree.
Minimum 5-7 years in a similar position or as a Technical Project Manager / Consultant in technology-related areas in a customer-facing role.
Proficient level of English, both spoken and written.
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